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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 438 Showing 8,741-8,760 of 38,689 reviews
  • Rated 5 out of 5 stars

    Very thorough, personable and assistive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this was Round Two for having tv replaced/unmounted/new one mounted...due to 'glitching' by using streaming device (Roku) other than 'built-in' version (Google) we think. Actually will have another (hopefully final one!) tv delivery/ uninstall/new tv mounted soon...this time switch to actual Roku tv. Bottom Line: from the techs IN the store, a particular manager, particular tech & every tech that has come to my house, STELLAR!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75" install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    big tv difficult at best by yourself, let alone getting it home. guys did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ! The best thing about Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on time and installed our TV quickly. We are very happy with their expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting total tech and having geek squad install your TV. They make sure everything is centered and connected, and all without a mess.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    These guys were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great in setup, installation, and mounting. They were helpful and knowledgeable. I would recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting made easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the BBY Total Tech Support as you get huge discounts on your GS services. I am a loyal BBY customer and take advantage of this. I had several TVs wall mounted and love the look and space I picked up by doing so.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were excellent. They were very professional, courteous and obliging. They deserve a raise. They made the process very pleasant and unstressful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word that sums up the installation service is “professional”. The techs arrived on time, asked questions during the process and answered any we had. Additionally, the service was delivered with a smile as both technicians had positive/cheerful dispositions. If I have another tv installation, I will definitely choose Best Buy! Just all around quick, seamless and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    BestBuy GeekSquad install large tv wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best But Geek Swuad are phenomenal w skills mounting large TVs…get many compliments on the one in my living room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and the installers were very careful and cleaned up any debris caused by the install. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Go with Tech support / Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting process was top notch, we ran into some technical issues but each installer was super professional. I would recommend using this service to anyone. Everyone in the process was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    quality Bose connections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cameron did an excellent job of explaining the subtle techniques and procedures for the quirky Bose system. Fast and efficient. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys, Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed my 65" TV were pros. They were knowledgable and a pleasure to have in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these guys were great! They were very professional. Did a fabulous job. Left my living room as neat and clean as they found it. They removed all the packaging. They explained all the features and answered all my questions perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up the TV to both streaming and cable box. Professional job. Was able to handle all issues presented.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, professional and knowledgeable. Installed the tv with the mount I already had in place. Showed me how the tv worked, ran through the setup, answered all mt questions. Completley satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Precise high quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was sourced out. Nick was phenomenal. Made great suggestions, and was professional the whole time !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem free installation and reconnection. Geek Squad was on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Peasy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremy mounted my TV perfectly and left zero mess. The whole process was simple and easy! Thanks Best Buy Glendora.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional in setting up the tv and sound bar.

    I would recommend this to a friend