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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 438 Showing 8,741-8,760 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very happy with multiple TV installs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had 2 tvs installed by BB and in both cases they did a great job including hiding the wires in the wall so they are invisible as well as ensuring that the TVs are at a good height.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installation was good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys set-up the TV and connected it to our cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 2 out of 5 stars

    SERVICE NOT GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nightmare trying to get this installation done. Set it up in Nov. on the day of purchase to be 12/17, they no showed, didn't call. On the phone trying to get scheduled, supposed to be next day. Nope, then I went to store ...manager got things in motion!!! Got a call and she said next available would be 01/08 and she'd give me a $50 gift card for the troubles, told her that was an insult, to keep her card, I'd have to cancel whole thing...then all of a sudden I was given a slot the next Fri. These guys showed up and did a good job, came from Buffalo (telephone installation co) I'm not happy with BB for this and buying a printer that doesn't work...wanted me to pay $100 to have a geek come to house to do better work than one over the phone. called Epson, then can't fix either. Guess I'm taking that back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed very quickly and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and set up my TV and make sure everything was in working order and showed me everything and asked if I had any questions or needed to be shown anything to be set up, super professional and efficent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to write 50 characters in order to write this review. It's a really nice tv, great sound and picture.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    glad I did this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is mounting a tv very hard? No. do I want to? No. these guys came in had all the stuff they needed .. did a great job..and cleaned up after themselves. I was saved from any aggravation at all.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and sound bar were installed perfectly! Everything is centered and looks amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted perfectly and they were very friendly and easy to talk to

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad is worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time and ready. Did a great job. Mounted 3 tv’s all perfect centered, straight and level.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, arrived on time, did the instillation efficiently. Happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were very friendly and knowledgeable. They did a fantastic job installing my daughter’s tv on the wall and made sure everything was perfect. I highly recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth The Money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two great young people came to our home and mounted our TV. They were super. Best decision I have made recently. We were lucky to get them. Well worth the expense. We are sold on the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount was installed by the Geek Squad for an earlier LED television and was reused for the OLED television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that arrived to mount our wall tv were professional and took extra measures to keep everything clean and gave some helpful advice to us older folks on how to access a few more shows.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick, clean, accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came out was fantastic. Worked with us on positioning the TV and were incredibly professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service great buy great people need to have this included with every major appliance or equipment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is highly recommended!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased the professional installation package. The installation date was quickly scheduled. The gentleman who came knew what he was doing and cared about what I wanted, etc.. Nice job!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squak was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on-time, did a great job, was very professional and courteous. They wore masks during the visit, and cleaned up all the trash. Excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my mount, put up the TV, discussed placement options and operation of the remote controls. They were very attentive, efficient and polite. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have setup a decent amount of TV's over my life, these guys are perfectionist. Life is easy with Dave and his team! Thanks

    I would recommend this to a friend