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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was very professional and done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wonderful to have my sound system back and connected to TV; techs were wonderful, answered all my questions, took extra time to make sure I could make it all work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional,prompt, courteous installation on wall in small office space. Very happy with experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad TV wall mount and sound system set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were all extremely professional and helpful and made this situation perfect! Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are respectful, friendly and they did an awesome job! It was perfect! Teamwork was incredible! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Buy Is The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well at the store and when the Geek Squad came to install the TV, couldn't be happier

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service and Products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are awesome! We had them to install TVs where normally I would but they did an excellent job, especially over the fireplace! Par Excellence

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great service product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy techs are great and mounting TVs and using this is a no-brainer. Make sure you get this.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV And help to hide all the cables and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fun Watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium TV Mounting from the Geek Squad was the way to get the new wall mount and TV installed. They did a great job. No messes to clean-up and more importantly no worries of dropping the TV when attaching to the mount.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad staff were efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came were great! They were able to mount the TV easily, and answered all of our questions, even if they were unrelated! They made sure everything worked before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV and Soundbar quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, very friendly, knowledgeable, took the time to explain the new setup, were efficient, and kept it clean.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv became the center of our bedroom setup and we love it! Huge, solid picture, and with access to all of the Samsung apps we love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD THE GREATEST (GOAT) FOR TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Riley was the perfect installer for my family needs. I would prefer to request him for my next job which will be forthcoming within the next weeks. Additionally, I will be purchasing a new tv from your company as well. Thank you Geek Squad and Riley Mccormick. Dr. Lender

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional. Really took there time to answer any questions. They surpassed my expectations. I will be telling my friends and family the geek squad is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65 inch Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! And the geek square agents that installed were great to work with!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Installed and set up my TV and Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up earlier that expected which was a plus, very professional, very informative. practiced all Covid policies, and was very helpful. Great success.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Above and beyond installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond mounting my TV and setting it up totally! He then explained in detail how to work it. I am extremely pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad did a great job installing my TV and wa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rasheen mounted my TV and wall mount to the wall and hooked up all of my devices. I would hire him again in a heartbeat. He was kind, knowledgeable, friendly and efficient. Great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    These techs are a great asset to Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technicians. Very professional and thorough from start to finish. And before they left they walked me through all my questions.

    I would recommend this to a friend