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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 439 Showing 8,761-8,780 of 38,689 reviews
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional in setting up the tv and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    New TV and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service team mounted the new TV and removed the old TV in under 1 hour. Their professionalism was awsome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teddy and his crew did a great job. That were timely professional and efficient in the job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mister

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two technicians were great. Very nice and left the area clean. Quickly took down old TV and put up new when.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer’s did a great job. On time, communicated very well and did an outstanding job on installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Pro TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were very professional. They took the time to explain the features and benefits of the TV. They cleaned up after the project was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding Service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the best experience with our latest install of our 70 - LG TV. The installer came prepared and he was very knowledgeable which made it even better. Love our new set up. I will use Best Buy services for future in home install and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My request was handled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with geek squad was timely, clear and my need was met. I didn't give it 5 stars because there were long holds between activities and I was muted consistently during the call.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    65 inch Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! And the geek square agents that installed were great to work with!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installation was done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek squad install was done thoroughly and efficiently. I couldn’t be happier with my install and the professionalism of the team that did my service. And the finish product was say past my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install professional and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad mounted tv and made all connections while instructing proper use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up right on schedule, did a great job of the installation, cleaned up 100%, and demonstrated the capabilities and answered all my questions about the TV. True professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great customer support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad professional who installed our tv went above and beyond to help us understand the setup, and even helped us organize some of wires left tangled by the internet company. I am a best buy customer for life just for the geek squad support.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted on the wall. They connect my tv to dish network and WiFi. They also set up my dish network remote to work with the tv. They ran through how to operate the tv and answered all my question.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv mount installed by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount for my tv fits like a glove, it is wonderful for the price I paid for. Highly recommend it if you are looking for a great mount. Geek squad did an awesome job. Professional and courteous

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Installers did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Geek Squad techs were courteous and did good job trouble shooting my existing system and to mounting new TV and determining how to work. They did not leave until I was satisfied and gave recommendations of equipment I needed to make TV work better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. Steve was awesome helping me make my decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Geek Squad for their expertise and know.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and installed both TV and wall mount quickly and effectively.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A++ installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fast. They cleaned up the mess and took all of the cardboard. But most of all they were so nice and they didn't leave until I knew how to work my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young men who setup and mounted our new TV did an excellent job and were very professional

    I would recommend this to a friend