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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 38,694 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were wonderful! Pleasant, professional, prompt!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The SQUAD “GEEKSQUAD”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you can do is go with the squad. They do an excellent job and I haven’t ever had a problem within the 3 years my tv’s have been put up or taken down to move to another house.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my tv mount. The Techs did an amazing job. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were professional and did a great job mounting and connecting my new TV. Well worth the membership to get everything correct.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Television mount, this is exactly what I needed for my new television

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Service Ever! Geek Squad installed!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Gees Squad agent mounted and installed my tv on my wall perfectly without any problem! Best service ever and would definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Specialist! Very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex called ahead, to make sure we were ready for him. He came with a partner to install our 85" TV. Both took their time making sure we like where it would be placed on wall. Took measurements, and made sure everything was level when completed. He even helped set up our TV , and made sure new speaker worked with it! Thanks Alex!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The geek squad mounted my TV on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of OLED TV & stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clayton and Ricardo arrived punctually and were helpful and polite. They installed the equipment and were available to answer all our questions. They removed all packing materials as requested and tested all the installed equipment, including updating software. They were a very competent team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy Rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt in the delivery very professional the warehouse sent me the wrong tv but they had no problem fixing the issue job well done

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came out on time very professional I would tell my friend if they need anything installed to go with best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77" Samsung mount on portable stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents called 10 minutes out "on our way." Friendly, courteous and professional, they had my 77" Samsung mounted and working on a mobile stand I'd assembled in about 15 minutes. They cleaned up box/Styrofoam, left my bedroom in clean condition. Great job guys!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Install & Customer Service Ever...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dax called ahead before arrival and was super nice and took his time with me and how I wanted my new 75” TV mounted ! He did a amazing job...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys came they were very respectful of you're house they wore coverings over their shoes, discuss where and how I want the TV I had my own TV mount that they put it together and mounted my TV. Then they program all your gadets to your new TV, and when they were done cleaned up everything. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Perfect Setup!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, solid install, easy-to-use, and I would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great geek squad install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for overall installation in drywall Best buy installers are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for the win

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were awesome and I could not be any happier with the work they did. I’m so happy I didn’t try to do this on my own. This is the second tv I’ve had installed by the geek squad and both of these experiences is why I will keep coming back to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv mounted with sound bar install as well. It was more involved than a regular “find studs and put mount on the wall”. Jordan showed up within the window he was supposed to, was great at communicating and did a great job with the installation. Completely satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was quick and the work is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that mounted my TV and soundbar did a GREAT job definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad respect and love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech where very professional and when enter home they put on there covers for the carpet I told them it was ok but they respect my demand and that just service with a smile

    I would recommend this to a friend