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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 441 Showing 8,801-8,820 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Handicap customers need additional help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “Wishy Washy” on types of services rendered. Inconsistent. The television was mounted according to location I request. He offered to install something for a means of getting TV to electric outlet. Why didn’t he set up the Roku, when asked? I am handicapped, can’t walk.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV and Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, personable and knowledgeable. Did a great job and clean up when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer is as very friendly and efficient. TV and sound bar set up and met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team installed our new TV on our existing wall mount bracket with ease. They also added an interior wall kit to properly plug the TV in safely. The team was professional and considerate enough to wear shoe covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the set, check. Mounts on the wall, check And it still is holdings the set where it was mounted

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    even hearing aids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service agents did a great job with delivery, wall installation and connecting our hearing aid devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back on track they installed a wall mount 65in and installed a ceiling mount 65 in delivered them and installed the surround sound system also, thanks Geek squad you are still on top.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were top notch. Very professional and cleanup after themselves. They sure knew what they were doing

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Agent was very polite and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was very polite and helpful in finding the right spot to mount the tv on the wall, he made sure everything was neat and cleaned up. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Review for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great and complete job at my house they were professional and did great work

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent. Had an issue with the soundbar and my existing mount. We worked out a solution and they came back and finished it. They were respectful of my home and privacy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really got to know the agent. Great install. How can I get him to work on other parts of the house? :-)?

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers showed up on time did a great job with the install, showed me how to use the tv and the remotes. They were great getting the placement just right.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad set my TV and sound bar up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that came over for the mounting were excellent. Very professional, on time, and communicated every single detail with me. Hugh recommend them for service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service great buy great people need to have this included with every major appliance or equipment

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Top Notch Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative was very informative of everything. Also he was very quick & efficient with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek TV mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to my devices. Easy to move and manipulate TV on this mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and professional. But I do not like your off shore call center, you need to go back to the old way of doing things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very polite.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted the tv and explained the wall mount and how to use it. This was the second time I had had Geek Squad out here to mount a tv. the first tv did not work so they had to take it back. This one works.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. Steve was awesome helping me make my decision.

    I would recommend this to a friend