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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 441 Showing 8,801-8,820 of 38,692 reviews
  • Rated 5 out of 5 stars

    Excellent service for hanging a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kai and Joe were great. They took the time to plan out the install before doing any work. They informed us that we could do a bigger TV on the wall that we have and if we didn't want to do that they'd be happy to install what we currently had. I was convinced enough to purchase a larger TV. I had them come back to my house and they truly did a great job and were a lot of fun to work with

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set up tv and remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job of mounting the tv. They set up the cable remote and spent time showing my mother how to use the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I amost installed my new tv myself, but I'm glad I didn't. The geek squad called before coming out to confirm their time and they were professional. The paired all the remotes and set up the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheers to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and done right the first time. Took the time to review instructions and options

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Me and My Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice and they installed my TV quickly! They even had cute shoes on to keep from tracking dirt on my floor (it was raining). I am well pleased and would hire them again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy customer. Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the j stalls took of this tv in my main bedroom. There was already furniture in the new house and they were able to work around it without damaging anything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Clean and prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount was done easily and professionally. No issues. Respected the furniture and walls.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geek squad guys were GREAT!! Very courteous and professional. They did an outstanding job of installing my TV. Would highly recommend them for this again and again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great came in inclement weather and expertly removed tv from mount and carried new 85 inch TV and with great care mounted tv. Excellent work Geek Squad!!!?

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys (there were 2) were great. They explained every step and how everything worked. The only complaint I would have is they took all the boxes (which was awesome) but didn’t leave the serial numbers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad - The Very Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is by far the most professional, knowledgable, and customer-oriented group of technicians we have encountered. They arrived on time, promptly removed our old TV, mounted our new TV, and connected it to our existing sound system. They oriented us to the new operation, explained how it worked with our other systems, and answered all of our questions. I forgot one part of the new operating procedures, and when I called them, they talked me through it while they were en route to their next stop. Their customer service is unbeatable,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    A great help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lamar did an awesome job! Very pleased and thankful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually prefer to do things myself but have to say using this service was way faster and less stressful. They are quick and knowledgeable of exactly what needs to be done. Will use them again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booked online, text reminders and one call right before arrival. So quick and easy to use. The agents were done installing in 20 mins but offered to stay longer to go over tv feature (we opted out)

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad A Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent out the A team because these guys were on point. They knew their job and very coordinated. They were able answer all questions I had. They respected the space.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    LG TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer were very professional and explained additional charges. They cleaned up after the installation and hauled away the old tv and packing material. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and made sure everything was working before they left!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good stable mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was professionally mounted on this bracket. It looked easy to install and took very little time. I love that I can sit in various places and tilt the screen so I can see it. It’s perfect for what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very much satisifed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benjamin together with his partner (BBQ) did a good job. They are very knowledgeable and friendly. Arrived in time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very quick and efficient. Well worth the charge to install.

    I would recommend this to a friend