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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 441 Showing 8,801-8,820 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Sq Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install performed by Andre. He is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was good & on time, would definitely use again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great. Great great great great great great great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount switched out per tech recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fred and Kris were great! After determining that wall mount we purchased wouldn't work with metal support beams behind wall, Fred suggested a different one. Luckily he had it on his truck. Installation was smooth and quick. Very satisfied

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Awesome

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was excellent. I recommend them to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time and was prepared to mount the TV as well as remove the old TV. The mounting and config went smoothly. The removal of the old TV which was very heavy took time but it was well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great! Tech arrived on time and installed tv and set it up in record time! Couldn’t be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad went above and beyond - worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Geek Squad mount a 75" TV above my fireplace. The 1st time they came out the TV was mounted off center. This wasn't their fault. The mount I already had didn't allow for centering and the people from Geek Squad knew it, asked if we were happy and one of the 2 said she wouldn't be happy with it being off center. Wife said it was fine. Later wife decided it wasn't fine so we called them to come back out. The 2 that came out out up a different mount that did allow centering free of extra charge. Wife and I are very happy with how it looks now and would 100% use Geek Squad again. Their price is higher than others but they made sure we were happy and didn't charge anything extra to make sure we were happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad installed my tv quick!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was prompt and couteous. The mount was easy and he helped me set up with app downloads as well. So happy I didn't try it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my 3 TV's were very nice and professional but I thought I needed a new rack but I DID NOT. I ended up spending $60.00 on a new rack I DID NOT NEED :(

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad- good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job installing and mounting my new TV on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bravia XR A95k mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and his helper did an awesome job. Made sure everything was exactly where and how we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Went right to work , never stop till done.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad look at the package took it out of box laid it in order on the floor. Proceed to assemble by looking at instructions twice. Finish by my standard in record time. Instructed me of use of stand and remote.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both installers were puntual and did a neat job on installing my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV, Eeros installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I met all members of the Geek Squad on installation day as there were several projects they addressed. All three were knowledgeable, friendly, and more than willing to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    77 inch Samsung tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So fat its a great tv. The picture is amazing. I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done perfectly. Highly helpful and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great set up fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set up fast and easy The Geek squad did a great job in a timely manner took my old TV did all the heavy lifting great service the men were very polite and helpful in answering all my questions thanks geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were knowledgeable about the equipment they were installing along with my existing satellite and sound system. The synchronization was completed and all systems working together in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was quick and courteous.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came out, took down the old TV and mount, then installed the new ones. They did an excellent job, and even hauled off the old ones for me.

    I would recommend this to a friend