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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 442 Showing 8,821-8,840 of 38,689 reviews
  • Rated 5 out of 5 stars

    TV Setup and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was done perfectly. Highly helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent, John, who was assisted by Vince, were outstanding. They set up our new Frame TV and speaker and took the time to explain everything to me. Afterwards when I had an issue with a speaker, John returned and checked everything over. All is working well and we are enjoying our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job! They measured the wall to exactly center the TV. The best thing was that before leaving the disinfected everything with Lysol (Coronavirus time). Very polite and professional people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful, we’re in and out fast and absolutely worth the value vs me hacking away. I hired them because they do this daily and it’s their job so can’t imagine others people doing it better.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very nice and did a good job. Took everything away too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounted and installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two individuals did a great job, explaining what needed to be done and how it was going to be accomplished. They kept the work neat and cleaned up after they were done!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys put up the rack and tv. They were quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Review for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great and complete job at my house they were professional and did great work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great! Friendly and explained everything. They followed Covid rules which made me feel safer. Thank you. We love our TV! Well worth the money to have them come out and install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeks do carpentry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed a wall mount on the wall as well as mounting the TV on it. It looks like it has always been there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Efficiency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficiency and personable… in and out and right on time

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was timely, friendly and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was super nice. Texted and called before arrival. Followed all extra protocol for COVID standards and effieicntly and quickly finished my install!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there! Thanks for sharing this with us! We sincerely appreciate the feedback and are pumped that everything went well. Please let us know if there's anything else we can do for you.

  • Rated 5 out of 5 stars

    Greek squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job mounting the TV. Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy crew arrived on time. Set tv and cable and blue ray up, bundled wires so they were not noticeable and cleaned up. Then spent time going over features and gave some hints. Hooked up Netflix and Amazon. Couldn't have gone better.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV looks good. Unfortunately, the TV was broken on delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect TV mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time, had all of the supporting parts he needed, quickly mounted the TV and adjusted it, and even cleaned the screen. Perfect performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed Two TV's/soundbar perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the BestBuy team was courteous, professional and extremely knowledgeable about not only installation but all software set up needs, recommend them highly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad was on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very friendly and professional, and mounted the tv in about 30 minutes. Then they explained a few things about it's operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Our installation team was personable, listened to and answered our questions with clarity, and did great work!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Demonstration of Excellent professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation done so professionally. No complaint. Despite small space to work around, job so nicely done.

    I would recommend this to a friend