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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 38,694 reviews
  • Rated 5 out of 5 stars

    Professionally installed... no worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have the Geek Squad handle the installation and set up of my 77" TV. No wall mount here, but handling a TV that big and getting it on its pedestal and then on the TV stand - no thanks. They handled the basic set up and got us going. Later I spent time reconfiguring my whole Home Theater system after some suggestions they made during the visit. Using features I had overlooked in the past, what a joy. I'm a tech guy, but if you aren't, don't ignore the value to having it professionally installed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Lg gallery 77 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was outstanding great customer service and the job was overall amazing I’m extremely happy with my Lg gallery 77 inch tv! Worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good guys on the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set it up was great. Everything works good but still need a new receiver. That's coming soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Met expectations and more!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great in size and the color/clarity id amazing. Worth the money to pay a little more and get a better spec tv…

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wouldn'T have it any other way.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fantastic job of mounting and connect the TV to an already existing sound system. Their expertise and professionalism were top notch. Highly recommend them for any large TV install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, professional and fast. They were so efficient what a great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs arrived close to appt time and call before arriving. They has all tools they needed to mount the Tv on the wall. Nice clean job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 2 bedroom apartment. Our 65 in TV is a center piece. This mount makes our life feel like we live in a million dollar home. The guys who set it up were quick and did a perfect job! An excellent buy!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tv installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and did a wonderful job installing all equipment. They were very professional and ran wires down through my wall and did a great job. They were professional and left no mess behind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted and home theatre hooked up. Very helpful and answered all my questions

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, but did not do the cabling through the wall...that was done by Electrician.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The ONLY way to hang a large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let the pros do it. They arrived on time, mounted my TV and sound bar precisely where Inwanted it, were very careful and professional. They provided a thorough explanation of how to operate the devices and left NO mess.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of my best experiences with technology based installs. I purchased 2 TVs and they had them setup and easy to use in no time. I will definitely use Geek Squad and Best Buy in the future. Great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad overcame some intallation problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem I have with Geek Squad is showing us how to operate the new Samsung TV, especially how to get our streaming service from former TV. Installation was good.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was two agents came to mount our tv. They were very professional and courtesy. Within 30 minutes, they mount our new tv to the wall. They did not made any mess and clean after they are done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!! Courteous technician and very pleased with the finished project.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so fast, no issues, nice men. Made sure it was working and gave instruction.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job of mounting it in the right place at the right angle

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were AMAZING!! Hope I get them for any other deliveries and installs!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob and Lamar did a fantastic job with the install and mounting of our TV, soundbar, and Nintendo Switch. The guys were quick, tidy, and professional.

    I would recommend this to a friend