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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 443 Showing 8,841-8,860 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase on a smart TV I could have made. Picture on it is crystal clear. Will be able to enjoy in years to come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Using Geek Squad from Now On

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV's, installed wall outlets and made our office look absolutely amazing! Will always use them from now on. Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time. They were quick and efficient. They programmed my first 4-5 apps, cleaned up, and made sure I was comfortable before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy on all fronts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my 65 inch in my family room and changed the whole dynamics of the room. now I don't have to buy that $600000. house with the flat screen on the wall . I got my own!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service providers were quality humans with skills

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stephen and Ron were exceptional with call ahead notifications. While they were at my home, they were very respectful towards me and my home. They explained things to me and offered to be accessible if I had any questions. Very good customer service and company representation. Brandon, who was initially sent here, was extremely helpful in getting my appointment rescheduled with 2 individuals.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Brandon is the Best Best Buy installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great but the price. It does not pay to have Geek Squad services like it used to. I probably will not renew.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My 65” tv bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were fast, skilled , efficient, courteous, & cleaned up the dust they made

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great in installing the TV. They made sure it was level and talked us through everything, like how high to mount it, how the mount works, how we want to do cables. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad in installed TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the tv and connected it to all the devices and setup the tv and in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team wall mounted my 65 inch TV and connected all my devices. Everything worked beautifully. The guys were very nice and certainly knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job of installation and set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done well and quickly. The installer was very professional, courteous and helpful. All in all, a well done job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and made sure everything was working properly. They did a professional job and cleaned up any dust. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent professional handling of all aspects of install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV and Soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, personable and knowledgeable. Did a great job and clean up when they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer is as very friendly and efficient. TV and sound bar set up and met my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad techs came and install my tv with no issues and gave me some advice. They arrive on time and left in a timely fashion.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed with efficiency and in a timely manner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went above and beyond to ensure our satisfaction with the installation

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. They were fast, explained things, set everything up, hung my tv, and i have zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squads representives were awesome , they arrived earlier than scheduled allojgment , they notified me about early arrival , they showed up and mounted tv quickly and perfectly measured

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service by a competent, professional crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, brought all required kit, knew what they were doing, and worked quickly. Work completed exactly how I wanted it, everything done right the first time. Even the clean up was flawless.

    I would recommend this to a friend