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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 38,689 reviews
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I attempted to mount his new 65" television. Ran into some problems so he called Best Buy to have them install. The gentlemen that arrived were very professional knowledgeable and courteous. They installed the unit quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV, but did not do the cabling through the wall...that was done by Electrician.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    timely and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time and mounted the TV on a wall mounting I provided. He was thorough and had the installation complete in a efficient time frame. Quality of work was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad helped me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, on time and skilled. It was a pleasure to get this done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how quick and professional it all was. They set everything up where I wanted and made sure it all worked

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my TV quickly. Great service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great. They came on time and installed exactly where we wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV installed quickly but scratched my furniture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, installed the 49 inch TV quickly and with exact measurements to fit in my entertainment center hutch. the only issue is they scratched the wood surface of my entertainment center. not noticeable so not too upset about it. overall good experience.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job and installed my product wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV- Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. Did a great job. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad expertly installed my new Samsung TV. Super easy for me. The only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it look easy! Quick, Clean and precise installation. Great work as usual

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Curved TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech knew what he was doing. Recommended the correct mount. Cleaned up all the mess and the tv looks great on the wall no wires showing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, nice men, several last minut changes were handled well.gave us good advice

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very nice and respectful. She connected the TV and made sure that everything was working correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Let them do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you have a brilliant handyman at home, the technical wizardry of the Geek Squad lives up to it's name. Only thing, I am demanding and it took an actual Geek Squad guy to do it perfectly well. Two other hires prior were dismal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting in all bedrooms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV’s perfectly. They were the epitome of professionalism and took great care of my home and devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time, dressed professionally and worked quickly. Wall mount looks great and I didn’t have to mess with it. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was installed very carefully

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting gave the agents a little trouble. The outlet for the TV was set in the top middle back wall right where part of bracket would go, Took a little work, but they got it installed. Looks fine on my wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mount installation and TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and professional setup. Well worth the price.

    I would recommend this to a friend