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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 38,694 reviews
  • Rated 5 out of 5 stars

    I did not get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was set up by a third-party contractor. He was not equipped with tools to do a fill wire concealment as I hopped for. The tech informed me that his partner called out on him so I actually had to help him lift the TV myself which was an 83-inch OLED display. Notwithstanding, the tech was a good dude and made sure the setup was as good as I could hope for under the circumstances. I appreciate him and his efforts.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my TV and removed the old one quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great when they installed, very fast cleaned up after themselves, and put all my cords together so they were not all over the place for a cleaner look.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great, on time and made sure my tv was hung properly i wouldn’t have been able to do it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents not only mounted our TV and crafted the entire unit - cables, lines, etc. - into a well-designed whole, they also took time to provide overview of the features and answered lots of questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they arrived on time when right to work mounted our new TV and most important made sure everything was working as it should and explained how to operate everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent TV in wall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great. Earlier than expected, took great care and cleaned up. Explained everything and answered all all our questions. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pleased with job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came as scheduled. They were polite, knowledgeable and were done in about an hour. We mounted to an existing stand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and patience when questions was asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s mounted my tv. Installed wall mount plug. Set up sound system and hid all wires. They Made suggestions and answered questions. I had to do some clean up and cleaning of styrofoam from back of tv. If not for that easy 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was we quick and knowledgeable. Asked my preferences and made as sad ound recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely beats doing it by yourself w/ friends.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While mounting my 85" TV the team noticed that the mount I purchased in advance was more complicated and expensive than necessary. They had a more appropriate mount with them which I was able to purchase and they could use right away. Super clean mounting job, they found the appropriate wood studs and levelled everything. Very happy with the final job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first tv we had mounted and I didn't trust myself to install it myself so I left it to the Geek Squad. They are terrific!!!! Took no time at all and set up the TV for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came during a holiday and got everything installed perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV we’re fast and professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys to get help from.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys were very helpful and you could tell that they knew exactly what they were doing. They did a great job and we got everything done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent the two members that did the work did a great job. Very careful with everything they did.they set up everything for me.and left the place clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love TV’s hung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time hung both my TV’s no problems, put them where I wanted them. The men were friendly, polite and professional. WORTH EVERY PENNY

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job setting up our big screen tv. They cleaned up afterwards and took all of the packing with them, answering any of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Techs did a Fantastic job! Prompt, Courteous and extremely knowledgeable-highly recommend to anyone. Got the job done right without the hassle.

    I would recommend this to a friend