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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 447 Showing 8,921-8,940 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Expertly Intalled by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed this mount and the TV. This was not necessarily a cake walk of an installation, and they did a real good job. Things turned out just the way I wanted them to with this mount and TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were AMAZING!! Hope I get them for any other deliveries and installs!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who helped answered every question and did an excellent job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Facial expressions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with most of the fittings etc. but I complained to the geek squad about the poor quality of night pictures you could not see the facial expressions on peoples faces I was told it could not be improved, yet over the next few days I improved the quality by altering the black settings

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 100 inch tv and was so friendly throughout the process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always does it well! Much appreciated - the installation was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Premium TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Mounted our TV over our fireplace without any cables or wires showing. They connected our receiver and additional electronic devices--all within a short amount of time and with expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication leading up to and day of service. Professional, knowledgeable, friendly and timely. Great great great! Thanks to Alex who did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting my TV and making sure everything was working properly, made sure no mess was left behind and hauled the TV box away for me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it if you don’t want to do it yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it if you don’t want to do it yourself. But they will upsale you. The upsale may be worth it just be prepared to pay at the time of service.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Best Buy number one on electronics !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice person knew what he was doing.Best buy team are very helpful people !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 40 " Smart TV, set up to u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad leader set up my smart TV quickly however the WIFI ability is too limited and to do it properly, I need to set up at same time an EERO MESH network devices system to expand capability of TV Unit and am in current process of doing so. Dana Mounts is and has been a great assistance in knowledge and has set me up to again to work with Travis (Geek Squad). These two are a very knowledgeable team and inter connect with my personal satisfaction in mind.I am blessed to have Best Buy have Dana and Travis to guide me properly to acquire the correct mesh system and get it installed correct. This is being achieved Sept 3, 2020.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Review for installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great and complete job at my house they were professional and did great work

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! All around on timing, quality of work and professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job done Jose from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jose and his helper were outstanding, polite & great. would highly recommend. They installed a wall mount and 75" t,v, even had "spare" parts (to purchase) in case we did not have everything, so they could do in 1 trip!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad mounted my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived an hour late and Best Buy should advise their crew to at least call the customer for any delay. Once arrived they removed the old TV from the wall and mounted the new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Home Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall in my bedroom. The agents were very professional and very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Husband’s dream TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very secure tv mount into studs. Looks great! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    LG TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and the graphics on this tv. Installation was fast too

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great and fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and very quickly showed me the best spot for mounting. It was done in minutes! Love the speed and efficiency

    I would recommend this to a friend