Customer Ratings & Reviews

Knowledgeable and professional setup. Well worth the price.

Can't say enough good things about the GEEK SQUAD. Had problems at first with staying on the internet but when they came out, THEY TOOK THE TIME TO EXPLAIN HOW TO USE EVERYTHING, EVEN THE ROUTER, and I have NOT had any problems since. Worth every penny.

Agent mounted TV and sound bar. Set up both units Explained how to use and no mess left behind. Thank you

Chris and Jason were amazing! They hung our 77” smart 4K TV perfectly and quickly. Chris made sure I was WiFi connected and showed me how to access all my apps.

The agents were very professional and did an excellant job mounting my TV.

Installed mount and TV to the wall. Ensured that the mount was in well and the TV wouldn’t fall.

Technicians we very quick installing my new TV. Gave tutorial on how to use new tv and programmed the remote.

Excellent professional services provided. I especially like that the installers offer suggestions, which I always accept. Overall I am very happy with the work the Geek Squad does.

Jimmie Lee and his partner are the best! They have been to my homes twice here recently and both times gave timely excellent customer service and had good knowledge of the product. I would love to have him and his partner every time I use the Geek Squad. Had good ideas on exactly where to hang tv and it works exactly as they said. To sum it up great job every time!!!

They installed everything. Tested the system and extras perfect

The delivery/installation of my new TV was flawless! We are more than pleased with the experience. The techs were very courteous and professional. They even offered tips on how to care and maintain the TV. I don’t usually write reviews; however, I am so pleased with this experience that I felt compelled to share it. I am one happy BEST BUY customer! Thank you, BEST BUY!

They are respectful, friendly and they did an awesome job! It was perfect! Teamwork was incredible! Thank you!

Set it up was great. Everything works good but still need a new receiver. That's coming soon.

The Technician Showed up early. He was very knowledgeable and quickly installed my Nest Doorbell Cam. Then, the Technician assisted me with loading the app on my phone, overall, I was extremely satisfied!

The installation of the mount was superior I was an audience to the procedure and I enjoyed their combined skill. Two Geek Squad members also brothers, worked with effortless simpatico.

The agents were friendly and professional. They took their time and made sure the tv was straight and up to my particular standards.:) It was definitely worth the money!

Geek Squad installed this for my husband man cave and made all the wires hide. Love that I can move the TV about and know it won’t fall.

All of Best Buy’s representatives were great! Had a very good experience with all of them. Installed in timely manner, pleasant, answered questions and reviewed how to work everything.

The Geek Squad guys were AMAZING!! Hope I get them for any other deliveries and installs!!!

They mounted my tv and made sure it was connected to everything before they left.