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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 449 Showing 8,961-8,980 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    An awesome experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, professional, friendly, and very skillful!!! Just an awesome experience from start to finish! Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV- Mounts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. Did a great job. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service On Spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and respectful. He explained everything he was doing during the installation. HE WAS PROFESIONAL AND INFORMATIVE.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Superb service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad mounted the TV and set everything up! The even took the time to show me how to use the controller. Great team!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted 2 TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad modified my one of the Tv mounting devices and installed the other premium without incident. However, connecting devices through Armstrong was a challenge for them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mount was installed by the Geek Squad for an earlier LED television and was reused for the OLED television.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can mount a TV, do it. Wish I would have a long time ago. Team that did this was awesome also. Put it up, tied the wires and cleaned afterwards. Recommend Best Buy for this.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a nice job installing mount and TV. Friendly and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional services provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers who came to my home to mount it were courteous and professional. They set up my tv and mounted it perfectly. I could not be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Nisense

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55" TV is great. The size for my wall is perfect. The clarity of the screen is amazing! This is an affordable TV and probably comparable to the other popular brands. The Geek squad did a great job setting up the flat screen.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount is amazing, holds my 75inch Sony without any problems! Nice and easy to tilt and move TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jimmie Lee and his partner are the best! They have been to my homes twice here recently and both times gave timely excellent customer service and had good knowledge of the product. I would love to have him and his partner every time I use the Geek Squad. Had good ideas on exactly where to hang tv and it works exactly as they said. To sum it up great job every time!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installing Wall Mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! The geek squad had to pull the cable behind the wall from the tv to the receiver. This was a difficult task and they did a great job. Plus they installed the Wall mount and TV

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Easy to schedule and TV looks great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to get our TV mounted above our fireplace. I am not super handy when it comes to home projects. The technician was able to get the TV mounted in less than an hour and very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very quick installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went very smoothly and quickly. Excellent experience. Very pleased with the service. Wall mounting a 75 inch television is not something I was prepared to do by myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad-Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marcus and Landon did a great job installing our TV and sound system. They were knowledgable, professional and a pleasure to have in our home. You are fortunate to have them on your squad!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Kem...h on Geek Squad was super helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff sent to install and set up my television Kem...h was kind, patient, professional and skilled!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad - amazint customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had great customer service. Installed and set up the tv. The whole process what headach free. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came in and installed the mounting bracket and Sony television very quick and did a great job! Luis has worked at my house before and has always done a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will use them again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took their time and I didn't feel rushed. They explained the new tv's functions well. Glad I used them!

    I would recommend this to a friend