Customer Ratings & Reviews

The geek squad connected a sound bar to my 82 inch Samsung television. The work was done and completed in a professional manner.

The agent was most helpful with the installation. Perfect measurement. Hooked my Roku up. And answered all my questions.

The agents were great! They mounted my TV, connected my devices and made sure that everything was working properly before they left! ALWAYS use geek squad vs 3rd party vendor!

I was set up by a third-party contractor. He was not equipped with tools to do a fill wire concealment as I hopped for. The tech informed me that his partner called out on him so I actually had to help him lift the TV myself which was an 83-inch OLED display. Notwithstanding, the tech was a good dude and made sure the setup was as good as I could hope for under the circumstances. I appreciate him and his efforts.

The installation of two Television sets was adequate but setting the TV’s up was not so great. Had to and have Geek squad to come to set up the televisions.

Knew what they were doing, were on time and speedy. $200 price is a bit high for this type of work but this may be due to the pandemic ,and , while we are on the topic, they did not wear masks the whole time during install.

Great teamwork and knowledge of what they are doing. They worked quickly and efficiently! Nice guys!!

A two-man team were extremely professional. Arrived on time. Mounted to television without complications. Wires were hidden with concealing kit bought from Best Buy earlier.

Great service the team was great that showed up. Really did an excellent job

The Geek Squad installed my Frame TV above my fireplace. It was a tricky job because they were installing on a tile wall. Maleek made it look easy!

The two nice young men took are of instillation and all worked out well with them being on time and most respectful in my home not to damage my new LG TV.

The agents arrived on time . They were nice and professional . Got rid of old tv, and installed new one, in no time.

They were fantastic. They called before they arrived. Great job. Set up everything I needed, and confirmed it worked

Rusty and Luke were outstanding! They were so helpful. They were able to use our existing mounting, so they installed the new mounting in an upstairs bedroom. They walked through the tv programing steps and were sure we understood the steps. Asked about some of our preferred apps and loaded them to the screen. I was having trouble getting a function to work a couple days later, called Rusty, and he solved my issue over the phone. Really excellent customer service!!

The agent arrived right on time, friendly and had our tv mounted in no time. Even helped us find the best height based on the angles in the room.

The installer and his team did quick work of determining location of installation and Got it done quickly and efficiently. Recommend the service any time.

Fast and professional everywhere the proper PPE gear and very very informative as to what they were doing I would call anybody but them I'm very happy with the service

I needed to have a broken tv taken down and a new one put up in its place. Since this was a very expensive Oled tv I didn’t want to take the chance and mess anything up so decided to leave the tv in its box and let a “professional” handle everything... The 1 installer arrived on time which was nice, he asked what room the tv was going in I said upstairs. He then proceeded to rip open the box like a kid at Christmas: Styrofoam everywhere (I was better off doing this my self) that made me really mad but I bit my tongue and let it go. He then hoisted the tv up over his head like it was nothing and climbed the stairs. When he got to the top the side of tv smacked into the railing. His immediate response was “whoops” then with a smirk he continued as if nothing happend and entered my room. Fortunately there was no marks or damage to the tv at all. Believe me I looked but that’s not the point. He then plopped the tv down on its face (on my bed) which I read was a no no for oleds. (Something about the inside of panel being extremely fragile) this allowed him to put the mounting bracket on the back of the tv. Once the tv was mounted he connected all the wires but didn’t bother to zip tie or neatly run the wires through the mount. Infact at the end he didn’t even try to turn on the tv to check if everything was working. The whole job was just a complete mess. As soon as he left I then had to re wire and zip tie all the wires as neatly as I could. I was unable to watch the tv the way he left it, with the the wires dangling allover the place it would have been way to distracting. Aside from that I also had to clean my house both my living room, where he unboxed the tv and my bedroom where the tv was mounted looked like a cyclone hit it. Styrofoam, plastic, and cardboard everywhere, not to mention the footprints from his dirty shoes. Now I know all installs aren’t always this bad. In fact the one prior to this was perfect. They made sure to put those shoe proctectors on, neatly dressed all wires and cleaned up after they were done. They even took the time to go through and change some picture settings for me with out even asking. I guess its all luck on which installer you get but it shouldn’t work like that.

The agents did a great job with the install. They were meticulous and talked us through the hardware and proper use.

Technician was on time, knowledgeable and knew what he was doing. Installation of the tv was so easy and quick.