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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer did an excellent job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came in and installed the mounting bracket and Sony television very quick and did a great job! Luis has worked at my house before and has always done a great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I just moved into our new home and I NEEDED my TV mounted. Geek Squad came in and everything was taken care of efficiently and perfectly. I always recommend Geek Squad to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery/installation of my new TV was flawless! We are more than pleased with the experience. The techs were very courteous and professional. They even offered tips on how to care and maintain the TV. I don’t usually write reviews; however, I am so pleased with this experience that I felt compelled to share it. I am one happy BEST BUY customer! Thank you, BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4 K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung guy for the past several years. Best Buy staff convinced me to give Sony a try. I'm glad they did. I'm enjoying the great picture! The Geek Squad completed a professional installation. I am pleased with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our 55" Smart Tv scheduled for a install and purchased the mount ahead of time. The delivery was on time and the Geek Squad Tech was knowledgeable. Our studs happend to be spaced 24" apart on center rather than 12". Long story short the 18" full motion tv mounting system that we purchased wouldn't work. Instead of having us take the mount back, The Tech advised us that he could mount it on a wall that had cement behind the studs. He allowed us to move the bedroom furniture around and installed the tv. Great Experience and show of customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Friendly, Fast, and Accurate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks 2 nice young gentleman mounted my 75" TV in my living room. I had purchased the mount off Amazon. They were very Quick and Accurate!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job in mounting our TV and cleaning up after.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly professional service. TV well mounted. We are very satisfied and will be purchasing more items to be installed. Excellent service and value.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was great! On time! Very knowledgeable and even answered questions about surround sound!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and very professional. They could not be more helpful when setting up the TV and explaining everything. Cleaned up the mess and did not leave until they were sure I was confident in using my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty easy to have our mount placed on our neutral color painted wall. The swivel and tilt aspects are really handy to adjust it to our view. The installer made the setup so easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roy and Lance are ACES!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians that came to our home were named Roy and Lance from the Destin, Florida store's Geek Squad. They removed the inoperable 65" TV along with it's precarious mounting system. They installed our new 75" television on it's superior mounting system, and secured the whole ensemble better than it was prior to their arrival. They also insured that our new television, ROKU and audio system all worked together seamlessly. Thank you Geek Squad for these two technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech were very nice and professional. Did everything I needed done in a reasonable timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    FAst, friendly and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IF you really want your tv mounted to the wall, have geek squad do it! They are excellent!! IN the time it would have taken me to open the boxes and read the directions, they were done and gone! They are worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek is s quad mounted my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of expertly mounted my TV and made sure I was satisfied with the quality of the job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey was awesome, helpful and knowledgeable. He did a very respectable job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Knows Their Stuff!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV Room is totally awesome. The Geek Squad hung my television perfectly, with sound bar just below, and hid all wires behind the wall. It's the home theater I always wanted. Thank you, Geek Squad!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were thoroughly professional and took their time making sure everything was done correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome instao

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to install the TV and mount it to the wall did great. Helped set up the PS4 and sound bar, WiFi. All has been working great. Loved the work done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and product and mounting the equipment. Also were curious to covid 19 wearing mask and covering shoes before entering. Good teamwork.

    I would recommend this to a friend