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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squat Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for wall mount installed TVS. The techs are professionals and they install TVs all day long and knows their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great and fast service! Highly recommend the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squas Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up and delivery services. Our technicians went above and beyond when setting up,our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job setting up TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set-up and tv mounting service! On time as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech easily mounted and secured my tv and then showed me how to operate it properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In and out in minutes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The friendly service tech arrived on time and installed the TV and was in and out in less than half and hour, set the TV up with internet access and he was on his way ....thank you

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Informative Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and very professional. They made sure I knew what was going on before they started drilling holes in the wall. Which I greatly appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad set up TV and sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very efficient, professional Geek squad agent installed my TV and connected a DVD player and set up new sound system in my home. Very well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and the pictures show very well! I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representative mounted my tv...couldn’t have been happier w/smooth operation from start to finish. All went as expected. Overall a positive experience beginning w/ordering service, payment and scheduling.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent was wonderful and did an amazing job wall mounting our new TV and connecting the devices to it. It was worth every penny to have Geek Squad do it right the first time!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad. Did a great job and put up with my questions. Don’t know what we would do without them. They made it seem so easy.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Done right!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting it right no matter how long it takes. Yes it’s expensive, but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation occurred on the agreed upon date. The installer arrived on time, quickly installed and setup the tv and Wall Mount, cleaned up his work, and introduced me to tv’s features. Things could not have gone better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech support provided efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total tech crew performed a marvelous job installing R2 new televisions and associated audiovisual equipment to support it. This was a complicated setup as it involved replacement of our cable modem router 4K television indoor and outdoor units. Also needed to include cable modem connection as well as streaming support for our outdoor television. Cables were routed efficiently and cleanly through the walls though I did have power connections available prior to their arrival. The team is very knowledgeable with their product and helpful with set up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    wall TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs installed a flat screen on the wall of our bedroom and the work was done quickly, neatly, and they cleaned up after themselves getting rid of all left over packaging and materials

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sit and watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I had to do is watch while the experts mounted my new TV and connected it to my DirecTV, Onkyo Receiver, Blue Ray Player and when they were finished theyet showed be how to operate everything. Can't be beat for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional friendly service. Answered all questions. Did a great job and did not try to rush installation or connections.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gerry, the geek squad guy, arrived on time. Really did a good job installing and mounting TV and sound bar. Gave some advices too and even threw in a free cable for the sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Sq Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install performed by Andre. He is great.

    I would recommend this to a friend