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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad expertly installed my new Samsung TV. Super easy for me. The only way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my TV was very nice and knowledgeable. They did the job since I didn’t want to install a 75 inch TV on my own. They did a hell of a job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Installation service was done very professionally. I like the way they explained everything they are doing. Helped in setting up the speakers and aligned the TV very well. Hats off to their service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    geek squad was very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my tv and the three extra boxes with ease and connected my other devices to my satisfaction used my geek squad membership to set up another tv in the master bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was professional and experienced. I asked to add on another mounting, moving displaced TV and they signed right on to the additional work. Timely and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional & clean, making sure they put bootees on over their shoes. They even offered to get rid of tv & tv mount boxes. Will definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent technicians!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that come to deliver, setup and/or remove equipment are knowledgeable, courteous, and patient with non techie recipients. Great work! Thank You!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team from the Geek Squad was knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and connected our tv. He then went over the use of the remote. The agent was very friendly and efficient. He deserves the best rating possible

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is awesome !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team of 2 mounted my Tv quickly and it looks great. Plus they cleaned up the mess before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GREAT job by the installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came to install our TV above the fireplace; I thought about doing it myself but instead put it in their hands. I was also protected if anything were to happen day of or if the TV had troubles in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad helped me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional, on time and skilled. It was a pleasure to get this done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work bt the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman installed the new tv and cleaned up the box, packing materials etc. He was very nice, prompt and hooked everything up as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have been happier with the customer service level Oscar abs Chris provided. Their professionalism and knowledge exceeded expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for better people than Sam and Jacob. Couldn't put the TV where it was originally supposed to go so they searched the living room and came up with an idea that was just AWESOME!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation went flawless! Our installers were carefully, fast, and extremely knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness the Geek Squad had this mount already on their vehicle as the one I had previously purchased didn’t work well with the Samsung tv I had. Installation was quick and fast. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek is s quad mounted my TV professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of expertly mounted my TV and made sure I was satisfied with the quality of the job

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great and very professional. No worries and everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an excellent experience with Best Buy's TV/Display Setup & Mounting service for my 65" TV. The technician arrived on time and was very professional. They expertly mounted the TV on the wall, ensuring it was level and secure. The setup process was smooth, and they even provided helpful tips for optimizing the display settings. Overall, I highly recommend Best Buy for TV mounting services for larger screens.

    I would recommend this to a friend