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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 452 Showing 9,021-9,040 of 38,694 reviews
  • Rated 5 out of 5 stars

    installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was good & on time, would definitely use again

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great. Great great great great great great great

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    TV installed 15 days late.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received my TV 15 days late as the first time around the technician was a no show. This was a pure inconvenience as it resulted in multiple back and forth and considerable delays because Best Buy/Geek Squad failed to effectively manage their team. Do not accept service via their third party team. That being said, the guys did a great job installing my TV and the store owner made it right and refunded the install.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installers are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came out were very friendly, professional and know what they are doing. TV was mounted perfectly - thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe his name was Josh. He was extremely professional and knowledgeable. Also, had some great suggestions for some other tech issues that I have. Some of the best in home service I've gotten.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are professional and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have this mounted on the wall had a TV stand that I wanted to put on between my entertainment center. Guys were great from start to finish.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the handiest person, so went ahead and paid Best Buy to mount my TV. I didn't want to do a poor job myself and risk breaking my new TV. It was worth the price! The technician showed up on time and he did a fantastic job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our huge flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation professionals were extremely helpful and knowledgeable about our new area. They assisted us with setting up everything for our 75 inch tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job Well Done!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional service started prior to his arrival by ensuring we had the correct items. He explained the items we had and made a wonderful suggestion that we went with and LOVE the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone can see now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He arrived on time and mounted the TV with no problem. After he was done, he showed how to move the TV around.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Get squad fixed the install si we could watch TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of two Television sets was adequate but setting the TV’s up was not so great. Had to and have Geek squad to come to set up the televisions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, passed all cables behind the wall and made sure everything was connected and working correctly. Waiting for the break in period to tune my tv screen fir even better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad in installed TV Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the tv and connected it to all the devices and setup the tv and in a very timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything was installed correctly and working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed correctly and working without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed it were good at calling me ahead of time and when they were heading over. I didn't have to wait around for them either. They installed it quickly and gave me good advice on questions I had.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installation went flawless! Our installers were carefully, fast, and extremely knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Very much satisifed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Benjamin together with his partner (BBQ) did a good job. They are very knowledgeable and friendly. Arrived in time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to mount my TV was very nice, neat and courteous. The head guy was training someone. The head guy fully explained everything as he mounted the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did a great job of quickly installing a large tv over a fireplace. They were very professional and wore masks, which I greatly appreciated. Highly recommend geek squad tv installs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect mounting for my viewing pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geeks mounted and set up my new TV in no time. Explained how to operate in simple language and demonstration. Answered all my questions. They were neat, protected my floors. Such a wonderful service!!! Thanks Geeks

    I would recommend this to a friend