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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 453 Showing 9,041-9,060 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Dave Lair Top Professional Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave Lair private contractor for Best Buy did a tremendous job. He completed the installation accurately and explained the features and function of my new equipment simply.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job and installed my product wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They taken down my old tv and put a larger tv. They also they installed a new xfinity box. They configured it also. They very quick about it. The new 76in tv much more heavy than the old 55in.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Amazing job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and made sure all my devices are connected, he also used some cable hiding strips to cover all cables. Amazing job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team arrived on time and installed the new TV on the brick wall within 90 minutes! Everything was tied down and secured when mounted to the wall. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did superjob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek Squad was here on time and quickly mounted new 65" TV . Had another tv on the wall previously so mount was already on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had three TVs mounted by the geek squad. I believe it was Scott who came out. He phoned ahead to give me a ETA and arrived within the appointment time frame. He was very courteous and mounted my TVs faster than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. I did have to provide input to first crew. I had to call them back out but they fixed the problem without an additional fee

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installer knew her stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent, worked quickly, helped me find the right placement of the mount, and instructed me on how to move the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything. Tested the system and extras perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV Quickly! 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service & quick setup! Everything was explained in detail, techs were very helpful!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Installation Teamwork!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great teamwork and knowledge of what they are doing. They worked quickly and efficiently! Nice guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job installing our TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. There were professional, friendly, and really knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Topline Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and efficient When above and beyond to complete installation and removal of old unit

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men that came arrived on time, very professional and friendly. Did everything that had to be done to be sure instillation was correct. Very happy with service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Absolutely awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and company did absolutely wonderful, clean, quick and very knowledgeable. They had the TV mounted and my house was spotless when they were done all done in less than an hour!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Accountability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 TVs mounted and while one was not up to par, Best Buy went out of their way to not only make it right, but to reassure me it would never happen again. No Business is perfect and to me what matters most is the Accountability! Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional and efficient in installing equipment. Cleaned up well after installation was complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic timely service from true professionals! These men were fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and installed my TV with professionalism. Informative and very sufficient.

    I would recommend this to a friend