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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 38,692 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Premium TV Mounting 55" and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was ABSOLUTELY the BEST! VERY PROFESSIONAL, and was done in a very timely manner. Thanks so much to IAN for doing such an incredible job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting is done professionally, the technicians are really helpful, came in with face coverings, and disinfected everything before leaving. All in all good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, professional and fast. They were so efficient what a great experience!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Amazing Geek Squad Guys!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had 2 guys over on Christmas Eve to install 2 wall mounting for our TV’s and a surround sound. They were both experts and did an outstanding job!! Also very personable and friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two workers that came to my house were very professional and did a flawless job mounting my tv over the fireplace.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very thorough and knowledgeable also gave us ideas for the future with lights and speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased in home TV installation. On the day of my install I received a phone call that they will be arriving in 25 min to install my television. The two geek squad individuals arrived on time to my place of residence. A big thing for me is that they both wore shoe covers. I definitely appreciated that. They asked questions about my tv mount needs and requirements. After we select the right height the work began. After they installed the mount and placed the tv they briefly reviewed with me how to use the television. All my questions were answered to my satisfaction. They even had the option to purchase a surge protector while since I did not have one. It was an easy transaction. The entire install was about 35 min.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were on time and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV and connected all my devices at home

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Topline Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and efficient When above and beyond to complete installation and removal of old unit

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys brought our new television in, unpacked it, helped us decide on the best spot to place the television, and then hung it and hide all the cables very well. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tecjhs were on time and they did a fantastic job! very professional and very friendly!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had engaged geek squad to install a 4K TV on the wall in our family room. The tech was on time, knowledgeable, did a great job, and provided helpful hints using the mount and working around it's quirks.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Lightning fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did an excellent job there in and out quickly. They hooked up everything make sure everything was working and went over the remote in the TV with me. Recommend them to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that were out to mount my tv were very efficient and knowledgable about Best Buy products and services. They set my tv up and showed me how to work the remote with the different apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers went the extra mile when they connected my new TV and mounting device. They knew that I wasn't an expert in internet devices and they helped me through the connection process. They even figured out a way to connect the TV when we were a wooden stud short. The TCL TV has great color. This is the second one I have purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Mounted TV to the wall in our den

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV on the wall in our den and connected all our devices. The were very professional and were very careful with our property. I highly recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad to install a Frame TV in my office and 2 TV's in my house. I then called them back to move a TV to a different wall. GREAT Service every time. They took the time to hook up everything and to show my son and I how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed both tv’s quickly. After the first tv was set up I asked the tech are you going to do the other one now? She replied it’s already done. Wow these woman were great.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    A very experienced installer came

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had a third party former employee install my TVs. He did a great job installing, setting up the TVs, and showing me the different features. He seemed pretty knowledgeable and didn’t rush the installation process. Best Buy has a solid team of tv installing crews.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted 5 TVs and did a great job. They were very courteous pleasant and helpful. They advised me which system would work best. Very nice. There was Colin and Sam. Both great.

    I would recommend this to a friend