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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 454 Showing 9,061-9,080 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amazing Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing job and very professional. My wife and I are extremely happy with the results from their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Independent technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent called me before arriving. Set up the TV on wall . The mount I had for my current TV didn't fit the new TV and to my regret I had to purchase a new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love my new The Frame TV1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional & quick! Neat & tidy! Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, fast, and professional! Great job!!!!! Will continue to work with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything as expeted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was perfect, placed right where we requested it. The installer then explained the use of the remote and the more important settings in the remote menu.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sturdy hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really sturdy item and it has been really easy to use. They did a great job installing and explaining how to use the item.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and hooked all devices quickly and professionally

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality Service, Fast and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the detailed installation of my TV above a fireplace. They were efficient, answered all my questions and made sure everything was hooked up and working well. 30 minutes I believe for a full install and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Ream are amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who installed my tv was fantastic and gave sound advice on the best mount for my TV. The installation was seamless and he was pleasant and friendly. worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional. Communicated well and did a great job. If I have to mount a tv again, I will use the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was for a 85" led TV. A team of three came out and took down an old 65" and mounted the 85" in the same place. Installation was fast and was done about an hour. However, right before they left the TV developed a flaw in the panel. They had to order a new replacement and then came back out to install again. The team took care of unboxing, mounting, clean up and setup the new TV. All was done quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient, it looks really nice. They taught me a couple things about my new tv and gave me great recommendations. They even cleaned up after themselves. I live their work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Outstanding Lead Tech and Crew

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meesha and Ebony mounted 4 TVs, connected receivers, cabled speakers, programmed remotes and left the house as clean as they found it. 12 hours to complete and they hardly took a water break! Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the geek squad hang the new TV where the old one was--we couldn't have done it without the assistance. they even carried the old TV to our car so we could donate it. They set up the TV and the new remote control as well.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mount installation and TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and professional setup. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have setup a decent amount of TV's over my life, these guys are perfectionist. Life is easy with Dave and his team! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an Amazing job wall mounting my new 65” TV and making sure all my devices worked properly before they left..They did a great job cleaning up as well!-Great job Best Buy!!-I highly recommend the Geek Squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Connect and Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff members came to my house and set up my new Samsung tv. Everything went very smooth, and the staff was professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did an excellent job. Thanks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed this mount on our Bedroom wall, I works great. Thanks Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that came out to install our Tv bracket went far and above what he needed to do. He was very patient and kind! My Husband has Dementia and this item along with the Tv were installed in our bedroom...my Husband slept through the whole thing! Lol Definitely would recommend your service and store with family and friends! Awesome Service!!

    I would recommend this to a friend