Customer Ratings & Reviews

The agents were knowledgeable and courteous and gave great advice.

Geek Squad Install was done nicely and neatly, highly recommend!

Terrible customer service. I purchased security cameras for home with installation. The first time someone came out to install the cameras they were from a third party vendor. Why??? I have total tech. The next time they came out to install they didn't have the proper equipment. Friday I got a email canceling my install. To date nothing has been installed. I'm returning the cameras a closing my account. This is the way you treat customers that been with you for over 20 years?

The agents mounted the tv to a mount I purchased separately quickly and professionally. 100% would have them out again.

This is the way to go rather than struggling to mount a large TV. As a DIYer,it was a tough decision to go this route, but I am too old for that now. Great job!

Geek Squad Matt and Kevin did an EXCELLENT job in getting all our devices connected to our tv!!! Very KNOWLEDGEABLE!!! Highly recommend!!!!

The technicians were knowledgeable, courteous, and a pleasure to work with!!

The two agents who brought my TV and set up for very professional. They wore carpet protectors and mask. They were very skilled at of mounting my TV.

Dan and Jacob mounted and connected my TV to my brick fireplace. Cleaned up and made sure I was satisfied. Also explained everything along the way. Very friendly as well.

The agent arrive on time which is something that is very important to me. The installation of the TV was quick and efficient. I would highly recommend this service to a friend.

Geek squad are the best! They were informative, quick efficient very professional! Didn’t leave till we fully understand how everything works and gave us useful tips. They were on time and used shoes covers.

They were able to mount my tv quickly and exactly where I wanted it even moved it when I decided I wanted it to be lower after it had been mounted.

Works exactly as advertised. Steve was awesome helping me make my decision.

The technicians were friendly and efficient. They were kind enough to put on shoe coverings without being told. And they helped me with navigating through the TV and setting it up after they installed it.

Juan Carlos and Miranda were the best geek squad techs!! They called ahead, were on time, efficient and funny!! Mounted a 75 and 55 TV with no problem, looks perfect.

The team that came did a quick.and efficient job. They left my home clean which was appreciated. They were also knowledgeable.

The installer came and mounted the TV. FAST. EFFICIENT. CORDIAL. ABSOLUTELY knew what he was doing. I had confidence in his work as soon as he walked in the door. He clearly has been doing this for over 20 years.

Connection and setup were done by the Geek Squad at Best Buy. We requested the Geek Squad to setup and connect the new tv. They were here within the time requested. They did a great job connecting our new tv.

Guys were neat and efficient. In and out and adjusted their set up at my request without issue

installers were 3rd party but gave notices day before and 30 minutes before arrival. very helpful and efficient setup