Customer Ratings & Reviews

The team that came in to do the service at my home was great. Both professional; well versed in the product and took the time to explain everything.

We had a very professional installation. The technician worked expeditiously att complete the install.

Geek squad member came and mounted TV and was satisfied with the job they performed. Would recommend.

Setup was done very professionally and they care about their customers!

I already had a bracket on the wall but the Geek squad did an excellent job of hanging the TV. He also hooked it up to my TV cable box and explained how to access all available channels on the start up ROKU screen. Looks great!

Geek Squad team is great! They arrived on time, installed quickly and efficiently. They were very helpful and knowledgeable. Would definitely recommend them.

Knowledgeable, professional and personal, Jeff was outstanding and an asset to Best Buy and the Geek Squad.

This is the second time we had Geek Squad mount and set a new Smart TV. Just like the first time, the team was professional, knew what the were doing, and had all the necessary items to complete the job.

I had a Sony OLED with Best Buy service contract. It developed an issue. A repair crew came to my home to install a new board, which did not fix the problem. They authorized replacement with a new TV. I picked a new LG OLED TV which the same crew brought to install and remove the new one. No hassles, quick, friendly, COVID-safe service. No problems with the new TV. Answered my questions, removed new TV packaging I am good to go. Service contracts often do not pay off, this one did. I highly recommend buying one on new LED or OLED TVs as their service life is limited. Also recommend Best Buy service. Their local status ensures quick response. Highly recomended.

Geek squad installed my TV quickly. Great service!

The agents were quick and efficient. I will definitely get another tv mounted through y’all.

The agents were awesome and very knowledgeable. They suggested I get a in wall power kit which they explained to me for about $150 but I can't find it anywhere on bestbuy website to order.

Team was on time, professional, and thorough. Let the folks with the skills handle the mounting and wire management so your setup looks clean.

The crew from Geek Squad arrived on time and were very courteous and careful with our new TV throughout the set up. I would definitely want to use Geek Squad for any other major appliance set up. Joseph

Chris was amazing! He explained everything he was doing in detail. He was on time and showed us cool things our television could stream plus shortcuts. Thank you for making our day!

They were very thorough and knowledgeable also gave us ideas for the future with lights and speakers

Great Job they came in my house and did an excellent job. Absolutely great I was impressed.

The agent had the equipment and knowledge to install the tv on the wallmount. Wish the arrival time frame was shorter , not 7am to 1pm. Agent did not call the night before as I was told.

Awesome techs! Fastest tv install (less than 20 mins) for my 75' TV...along with the most polite techs. Great communication and quality mounting. Will use again for my other tvs soon!

Cesar was a pleasure to work with, he arrived on time with his supervisor and they were both so accommodating and got the job done. Very professional and Communication was great and the customer services was A+. Thank you for the great service! Tina.