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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional and Polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG they even took the box away. That's so great having a big tv box is such a security risk I wasnt even expecting that

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, competent installers. Glad to pay extra for their professional help

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy on your Back!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made purchasing a new TV easy as pie!! No back ache, just good entertainment!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geel Quad installed my wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were respectable and explained everything as they installed my wall mount tv today. There is nothing like speaking to a real person in person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad equals SKILL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very efficient and really knew what they were doing. So glad I chose to use them rather then doing it myself

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best Service to Hang the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service to have your TV hung on the wall. They are thorough, friendly and professional through every step. The protect your other furnishings and dona great job. Definitely better then trying myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to install my new 65" TV were professional and friendly. They mounted and hooked everything up in less that 30 minutes. Taking down my old TV and even hooking up my surround sound again. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging a 65' Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen from the geek squad did outstanding work hanging my Sony tv above my fireplace. They were professional and it only took about 1 hour for them to complete the job. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation is easy when you know what you are doing. If not, pay for Geed Squad service. It will protect your investment in the TV and reduce frustration.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best help ever I couldn’t do it by myself thanks to geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was on time, knowledgeable and knew what he was doing. Installation of the tv was so easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied with this TV. Best purchase ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! The colors are so vivid. Roku offers so many other choices so there’s always something to watch. This TV is easy to set up and the remote tells you what the battery needs recharging (an awesome feature!). The remote also has 2 buttons you can program as a shortcut to any app of your choice. So glad I bought the Roku instead of Amazon Fire TV!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home, had to make modifications to my set up and carried it out with ease. Kept me informed of what they were doing and were very professional and efficient. I would recommend their services.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They were very professional and installed the tv p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted and everything was reconnected very fast. Very neat and professional. They made sure the tv was centered correctly and when thete was a sight problem, it was fixed right away.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installed quickly and respectfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service to mount my tv was great. Normally I would do it myself but with a large tv having someone else do it was very convenient.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting service by Best Buy was fantastic. Was able to resume and mount the existing mounting bracket. They made sure everything worked properly. Super job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great helpers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very nice and professional! They were smart, quick and efficient! They were a joy to have around! They even reprogrammed my tv and speaker! Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tilter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was exceptional. They were on time and very efficient in completing the installation. Would recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Basic TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tv's mounted in a variety of ways throughout our facility and Barry and his team continue to do an amazing job! It's great to know that regardless of where I want to place something the Geek Squad can handle my request.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient duo installed TV in a snap

    I would recommend this to a friend