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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 459 Showing 9,161-9,180 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my TV and the bracket and showed me how to use the new remote and channel setup good guys (and Gals)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Jonathan, sub contractor did install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great Job! Safe and solid mount with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Life Savers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job they came in my house and did an excellent job. Absolutely great I was impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV & connected my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my very heavy old tube TV. They mounted my new TV to the stand and connected my devices. They programed my cable remote and adjusted the settings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad scheduling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to make this clear. The installation crew was great. The scheduling for the install was a nightmare. The night before installation we were given a time window of 2:00 to 4:00 pm. The morning of installation we were able to track the TV and the crew. ETA was 2:15. At 9:20am we received a text that our crew would be here at 9:50am. This was now a big problem for our morning schedule. The crew knocked at the door at 9:50am. They were embarrassed that they were there once they saw my information. Very stressful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent service from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philip and Alex performed a fantastic professional job installing two televisions and sound bar. They assured the installation was exactly as we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charde she was amazing installing my wall mount/ very informational. Funny and just a sweet person! I give her beyond 10 stars!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV extremely well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer were fantastic. The store did not have my TV that was supposed to be installed and the technicians went out of there way to find the TV in another store. They came out and did a great job. Explained everything and even sold me a soundbar connector which is great. They were a little late because they could not find the TV at first. I knew why they were late because they had explained what was happening. Extremely professional under difficult circumstances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why do it yourself?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean install. The two person crew worked efficiently and I can't complain about the results. With every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amaya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that went to my home to install are very professional and friendly. Answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install professional and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad mounted tv and made all connections while instructing proper use.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation with the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service people showed up on time. They were professional and courteous. And did a excellent job. I would recommend Best Buy installation to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent service appointment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was professional and knew what they were doing - it was evident. Great job, they even accommodated our short-notice requests. Great job everyone!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed 65" TV Corner Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complete and detailed install. The adjustment for the TV to be level was difficult but after a couple of ideas and attempts, they did it. Ver Professional service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my TV and removed the old one quickly and efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad did a professional job on our TV’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job putting up our TV’s. They were professional and dis this quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The tech arrived on time and went above and beyond in completing the job. Even hauled away my old 46 inch tv. Would definitely use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and installed the wall mount and tv on time and were very professional. I'm very happy with the results, the service is worth the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installation service is a good package for the money. Crew knew what they were doing and did the job in a timely manner. I will use this again for my next TV purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was prompt, friendly, and very knowledgeable. Checked in with us appropriately about placement. Got it done in less than an hour. Worth it~

    I would recommend this to a friend