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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 464 Showing 9,261-9,280 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad. Did a great job and put up with my questions. Don’t know what we would do without them. They made it seem so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Techs did a Fantastic job! Prompt, Courteous and extremely knowledgeable-highly recommend to anyone. Got the job done right without the hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very professional installation. The technician worked expeditiously att complete the install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installers really know their business. They did a beautiful job. Clean and first rate.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    GEEK SQUAD got my TV hung and its PERFECT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad that came to mount my TV were AMAZING. They were fast and efficient. They got the measurements perfect and got the Sound bar flush with the TV. Neat work with the wire management.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless installation and worth every penny! The installation was very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to mount my TV were very quick and careful to come into my home with masks and gloves, and foot coverings. They did a great job and I felt safe with the protection they used.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came within the time frame I requested and quickly got the TV setup. The position of the mounting was perfectly placed on the center of my bedroom wall.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very thorough and knowledgeable also gave us ideas for the future with lights and speakers

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were excellent. Had an issue with the soundbar and my existing mount. We worked out a solution and they came back and finished it. They were respectful of my home and privacy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eady install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy insrltall. Even removed boxes would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad on time and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable installation services through best buy. Arrived on time and vary professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a mount for my mother who is 72. The geek squad guys showed up on time and she was thrilled with every aspect of their service. Geek squad is a great service when you need to make sure things go well for loved ones who live in another city.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad personnel were terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep was fantastic. Friendly, professional, ans efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek always professional and knowlegable. Connected all my devices. Flawless service@

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very impressed with the set up and mounting of my new TV. The people who came out knew their stuff and were respectful and very pleasant. They were excellent. The only negative was the sound bar mount. Unfortunately, the mount I ordered was not available at the time of set up. I would have thought that with an appointment all the inventory would be available. Since I didn't want to have them come out again, I purchased a mount they had in their vehicle, which was more expensive than my original order.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service and Products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are awesome! We had them to install TVs where normally I would but they did an excellent job, especially over the fireplace! Par Excellence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely helpful and professional. HFred went above and beyond to assist us.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service On Spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time and respectful. He explained everything he was doing during the installation. HE WAS PROFESIONAL AND INFORMATIVE.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with the install! They were very knowledgeable and accommodating!

    I would recommend this to a friend