Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers arrived when they said they would, were fast and efficient and cleaned up after they were finished. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad Was great.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the serice I recieved when the team came out to set up my new tv. it was quick & very helpful info was given. appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek always professional and knowlegable. Connected all my devices. Flawless service@

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    quick service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were quick and nice, and i appreciated them making sure it was mounted well and in the right place. giving 4 stars cuz one of the techs spoke so quiet i could barely hear him but other than that, service could be cheaper or included aside from bracket when ur spending over 2k on the tv but overall good service

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t recommend this enough! Installers were courteous, professional, clean and happy to answer questions. Made sure everything was setup and working properly and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected my TV to my devices, as well as explained how to use the features. We purchased from Best Buy specifically because of the Geek Squad service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my T.V.’s quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and mounted three T.V. In our home. They were on time, quick, professional and cleaned up after themselves. We will definitely use the Geek Squad in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a phenomenal job mounting our brand new TV. They got everything done in just 30 mins. They also helped me relocate my old tv upstairs which is a big plus! They’re professionals and very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Connected!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was not connected to the wall, it’s on top of my system where I wanted it. Joel was amazing, he made sure I was correctly connected to everything and I had a lot to synchronize together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service was great. They did a great job on my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job with the TV install. Very communicative, punctual and completed the task in a timely manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best Service Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have installed it on my own. They worked quickly. They helped me set it up to work by remote and answered all my questions. I couldn't have asked for better service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my TV quicker!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technicians Bory and Angel were awesome very professional courteous they cleaned up their mess they were informative as they were preparing the install absolute pleasure

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was very professional and done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the product, and the geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Great picture and I purchased the Samsung sound bar with the 75 inch Samsung Neo QLED TV. Love❤️

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great agent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was so helpful! He put up the wall mount, mounted the TV and hooked it up to all devices ! Also walked us through using it! Wonderful young man!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad on time and reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable installation services through best buy. Arrived on time and vary professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed the device professionally.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With added technical support as requested, Geek Squad provided the ease of mind and insurances that this installation would be completed to a highly professional standard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Informative For Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service that the gentlemen performed with my tvs. Also, I appreciated how they kept me informed as to when they were getting to my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good product I will recommend to my friends and community. Thank you Best Buy your employees give a good information to customers. that's why I bought so many products with you and still buying. customer response is awesome they respond immediately. thank you team have a nice day I'm very happy to give a review.

    I would recommend this to a friend