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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 465 Showing 9,281-9,300 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job taking my old TV down and installing the new TV and sound bar. They were great to have in our house and knew their business very well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    85” Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a excellent job in setting up the TV and removal of tv boxing great job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys did a great job setting up our big screen tv. They cleaned up afterwards and took all of the packing with them, answering any of our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Home Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall in my bedroom. The agents were very professional and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service. hey process you quick and they are super helpful through the process.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did an excellent job. Even though the wrong bracket was initialed ordered by best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional and knowledgeable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad. They mounted and set up my TV outdoors on a stone wall. I am glad I used them because it was a seamless experience to buy the TV and the service and have it delivered and installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were professional and very thoughtful about my home and doing the job to get the best possible result. I was lucky to have these two guys. I hope they get a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionally installed... no worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to have the Geek Squad handle the installation and set up of my 77" TV. No wall mount here, but handling a TV that big and getting it on its pedestal and then on the TV stand - no thanks. They handled the basic set up and got us going. Later I spent time reconfiguring my whole Home Theater system after some suggestions they made during the visit. Using features I had overlooked in the past, what a joy. I'm a tech guy, but if you aren't, don't ignore the value to having it professionally installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, friendly, polite, mounted tv as directed, set up and made sure I had no questions. Would recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came in and did a quick, clean, no hassle install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional and efficient in installing equipment. Cleaned up well after installation was complete.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fun Watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium TV Mounting from the Geek Squad was the way to get the new wall mount and TV installed. They did a great job. No messes to clean-up and more importantly no worries of dropping the TV when attaching to the mount.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Harmony Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dale is a extremely knowledgeable technician. Thanks for making my entertainment system work seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the Goto to get things done I recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and hung. I am so thankful for this service, always a pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they arrived on time when right to work mounted our new TV and most important made sure everything was working as it should and explained how to operate everything

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installers are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came out were very friendly, professional and know what they are doing. TV was mounted perfectly - thanks guys

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional services provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers who came to my home to mount it were courteous and professional. They set up my tv and mounted it perfectly. I could not be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great when they installed, very fast cleaned up after themselves, and put all my cords together so they were not all over the place for a cleaner look.

    I would recommend this to a friend