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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men that came and installed were very professional and got the job done correctly! Very happy with the installers!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost the install and setting it up, very well worth it and the gentlemen that did it were very professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and would recommend their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase on a smart TV I could have made. Picture on it is crystal clear. Will be able to enjoy in years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The Geek squad did a great job with installation. The mount was not the most expensive but works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MARIO WAS AWESOME!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mario was very friendly and mounted both of my new TV's quickly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a wonderful job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and thorough. They were very respectful and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I higly recommend them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, they arrived as schedule did a great job. Great knowledge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent’s mounted my tv. Installed wall mount plug. Set up sound system and hid all wires. They Made suggestions and answered questions. I had to do some clean up and cleaning of styrofoam from back of tv. If not for that easy 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our TV. Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did our job were excellent. Both were very friendly, knowledgeable and professional. One of them was Patrick, and I wish I could remember the name of the other young man. Both were excellent and did a thorough job in mounting our TV. We’ve had the Geek Squad do a couple jobs and have always been pleased with their work

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad did Excellent Job !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy installer(Rob Collins)mounted TV and Sound Bar. He was knowledgeable and polite.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The Geek Squad Agent was very polite and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agent was very polite and helpful in finding the right spot to mount the tv on the wall, he made sure everything was neat and cleaned up. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous TV Installation flatscreen to wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and the technician wan knowledgeable, friendly and cleaned behind themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our 55" Smart Tv scheduled for a install and purchased the mount ahead of time. The delivery was on time and the Geek Squad Tech was knowledgeable. Our studs happend to be spaced 24" apart on center rather than 12". Long story short the 18" full motion tv mounting system that we purchased wouldn't work. Instead of having us take the mount back, The Tech advised us that he could mount it on a wall that had cement behind the studs. He allowed us to move the bedroom furniture around and installed the tv. Great Experience and show of customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably could have mounted the new TV myself, but after watching how fast the Geek Squad got it done I knew I made the right choice. Very professional, they came in made a quick assessment and had the TV up in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent TV in wall install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were great. Earlier than expected, took great care and cleaned up. Explained everything and answered all all our questions. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job of installing a very large TV flush with the wall above my fireplace. It appeared to be a complicated installation, but they successfully completed the job in short order. The gentlemen were also extremely polite and friendly. The detritus created by the work was fully cleaned up by them before leaving. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Knowledgeable, friendly and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have setup a decent amount of TV's over my life, these guys are perfectionist. Life is easy with Dave and his team! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad was terrfic, professional and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on mouting our TV. Professional, arrived early and very quick setup. This service was great and can't wait to get another TV installed.

    I would recommend this to a friend