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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Frame TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was very professional, friendly and efficient!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great fast professionals everything I’ve had installed so far have been perfect from tvs being mounted and appliance set installed and set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I higly recommend them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, they arrived as schedule did a great job. Great knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Amaya

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that went to my home to install are very professional and friendly. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad - The Very Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is by far the most professional, knowledgable, and customer-oriented group of technicians we have encountered. They arrived on time, promptly removed our old TV, mounted our new TV, and connected it to our existing sound system. They oriented us to the new operation, explained how it worked with our other systems, and answered all of our questions. I forgot one part of the new operating procedures, and when I called them, they talked me through it while they were en route to their next stop. Their customer service is unbeatable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 3 were very professional. The lead installer was very knowledgeable. All were friendly. Lifting this 130 pound, 98" tv onto the wall is never easy, and it's want easy this time. I had an Amazon install a month before (that tv was defective) and the geek squad were 5 stars compared to 2 stars for Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super knowledgeable. Had me return a soundbar mount because it would add to much weight on the tv so they did not recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and carefully changed out the old tv for the new 65 Sony Bravia. Patiently answered all our questions about different functions etc.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Overall Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men did a great job of removing the old TV and hanging the new TV. However, they seemed surprised that they were to hook up the new TV to the existing components (speakers, BD player, etc). They told me they were not required to hook up the components. This made the last part awkward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad a must have for larger TV installs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to do our mount were great. The showed up on time were very clean in their work and even with an older home and above fireplace mounting situation figured out a safe and secure way to get my TV mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents of Order

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were polite and efficient, asking questions so that I got my TV mounted exactly the way I wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two great technicians did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was being mounted a little high on the wall for one person to do it alone. The technicians were top notch and did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were very knowledgeable and friendly. Made recommendations to make the system better without feeling like I was being pressured to purchase more. Installed the system without any difficulties.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best buy installed new tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy hung my 55 inch new smart oled TV great job. 2 guys they worked fast and did a great job,and cleaned up. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad install my TV quickly. Guys were professional and they shared some amazing tips and tricks with us which are coming very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Prompt, Fast, & Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came for the TV were fast and friendly, and made sure the TV was fully set up and working. Plus, they gave us friendly advice about the area! Great experience! Plus the TV looks great above the fireplace!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were awesome. On time. Friendly. Knew their stuff! Had everything done and cleaned up too, in under an hour. Great work by two professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Thorough TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer did a great job unboxing, measuring, and explaining the installation process. He also checked that my TV's video and audio was working properly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad connected a sound bar to my 82 inch Samsung television. The work was done and completed in a professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my 75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and connected my devices. They also took all boxes with them. Everything was clean when they left. Very friendly and knowledgeable. Great job!

    I would recommend this to a friend