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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 38,689 reviews
  • Rated 5 out of 5 stars

    super installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Knowledgeable, friendly and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great guys to get help from.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys were very helpful and you could tell that they knew exactly what they were doing. They did a great job and we got everything done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional and job was done fast and effective

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best service and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly professional service. TV well mounted. We are very satisfied and will be purchasing more items to be installed. Excellent service and value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very efficient and friendly. Made sure we knew how to use everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. I did have to provide input to first crew. I had to call them back out but they fixed the problem without an additional fee

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quite Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the installation and crew. Works as expected. No complications and no issues. Overall, quite pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were exceptional during the install. Extremely professional and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job doing exactly what I asked of them. They were careful with the 75 inch tv, worked with the sound system until it was balanced and cleaned up afterward.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD JOB.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE YOUNG MAN WAS VERY EFFICIENT AND DID AN EXCELLENT JOB MOUNTING THE WALL MOUNT AND TV AND SOUND BAR. YOU NEED A WAY TO CONTACT HIM FOR A FEW DAYS AFTER TO ANSWER QUESTIONS THAT COME UP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent the two members that did the work did a great job. Very careful with everything they did.they set up everything for me.and left the place clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad Ben who installed my TVs were so polite. He was very personable. He made sure that the work was done perfect. He made sure that I was satisfied with the work which I was

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup with wall extension

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Juan and his helper were wonderful! Your Robot system sucks

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my mounted tvs… They were very efficient, courteous and professional

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Crew was very patient in explaining how it all wor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted in a timely fashion. Crew was very knowledgeable and answer all questions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent, efficient, very polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv mount, mounted the tv, and walked me through the Amazon setup process. Both were extremely polite, friendly, professional and highly efficient. Couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very polite.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted the tv and explained the wall mount and how to use it. This was the second time I had had Geek Squad out here to mount a tv. the first tv did not work so they had to take it back. This one works.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installer knew her stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent, worked quickly, helped me find the right placement of the mount, and instructed me on how to move the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team installed our new TV on our existing wall mount bracket with ease. They also added an interior wall kit to properly plug the TV in safely. The team was professional and considerate enough to wear shoe covers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Home install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome! Joe and Jim were fantastic! Highly recommend.

    I would recommend this to a friend