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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 38,692 reviews
  • Rated 5 out of 5 stars

    Amazing project done swiftly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. The guys that came to my home were so respectful. They were friendly, generous, funny, and worked so casually and carefully to mount my new tv. He even swept up the little white styrofoam when they were done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just love it. Pull away from the wall and turn it a little is all we needed. Glad we decided to get this instead of the stationary wall mount. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels like you are at the theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am first timer with a wall mount - Why did I wait so long. Amazing you feel like the theater in your home. Don’t forget the sound bar . Money well spent

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 associates who completed the work at my home were very courteous and helpful. they answered my questions and did great work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    geek squad installed 65 inch tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 some team worked excellent and install went smooth. love the tv and it is a solid install

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rocks! Great personalities and friendly. Very knowledgeable and made my day!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were very nice and did a good job. Took everything away too.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad never disappoints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, professional & did a great job installing our TV's. Top notch service! Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    "The Squad Does IT Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dennis & Aiesha were amazing! I thank them both for their professionalism and technical know-how for getting my TV up and running!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scheduling problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install date was changed with no notification to me. I found out about it when I called the night before the delivery was supposed to occur. When the rescheduled date arrived, only one member of the two man team showed up. The one who showed up gets a five, but the overall rating suffers because of the schedule foulup and the no-show.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fantastic! Really appreciate their help delivering and mounting the tv. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They done a great job and didn't full around and did it the way I want it done

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and finish their work pretty quick and then cleaned up the area after mounting the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed tv, mount, and sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay the did the installation was punctual , neat , and kept us informed with the progress. He did a very good job and made recommendations, we highly recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I like the Geek Squad and the Total Tech option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job by installing my TV to the wall. I would recommend the Total Tech option.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount is awesome. It pulls out so I can easily make cable connections. And it works well with my Sony 77 OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team did a perfect job installing the TV. They adjusted and leveled the TV perfect. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted this to the wall, tv to the mount. Ran all the wires behind wall except the power cord. I had purchased and installed the power cable management kit and that hid the power cord.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv, connected my devices and explained how everything worked. They were on time, professional and very friendly. They also answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, competent installers. Glad to pay extra for their professional help

    I would recommend this to a friend