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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 469 Showing 9,361-9,380 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Did a wonderful job and helped me with a couple of small tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and awesome instal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job mounting my tv above my fireplace! Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Home install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome! Joe and Jim were fantastic! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff did a great job installing our new TV, and they were very professional and more than willing to show us how to use the TV and answer our questions. I would use them again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    lnstalled tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my tv and mounted it perfectly on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting kit works great. The TV is mounted above the fireplace and the tilt on this mount is perfect for viewing purposes, from all over the room. Although I did not personally install it, it appeared to be easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installtion crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew were friendly and quick. They cleaned up after they were thru and explaned the workings of the tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV and Sonos Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and his crew did an amazing job for the 2nd time. Clean, courteous, cleaned up after and explained all the features. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a great job, knew what they doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was Great! He removed the old tv and mounted the new one with ease! He spent time in setting up the tv and added my apps! A True professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in a timely manner. They mounted and set up the new tv for us and took the old one away.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Quality Service!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great install and mounting from Geek Squad. definitely recommended!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alex Was Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick and easy! Alex could not have been any more professional!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers came in and did an excellent installation job above and beyond what I expected. They went the extra mile to make me happy with the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and made sure everything was working properly. They did a professional job and cleaned up any dust. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly answered all my questions and even helped set up all my systems to my bew TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came in and did a quick, clean, no hassle install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast + Friendly + Knowledgable + Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a no brainer, scheduling was easy, the team showed up on time and were very helpful and quick in their set up.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Third times the charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third delivery of the same tv. First team was rude and actually grabbed a tool right out of my hand. Second time tv still did not work properly. Third times the charm. This single man team was kind, helpful, and skilled. The TV not so much, I am still having some of the same issues.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job of installing a very large TV flush with the wall above my fireplace. It appeared to be a complicated installation, but they successfully completed the job in short order. The gentlemen were also extremely polite and friendly. The detritus created by the work was fully cleaned up by them before leaving. Thank you Geek Squad!

    I would recommend this to a friend