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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 38,694 reviews
  • Rated 5 out of 5 stars

    Professionals who did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers knew exactly what they were doing. More important though was that they first took into consideration where we planned to view the TV and with that in mind made helpful suggestions. At the end of the day a perfect placement and everything cleaned up after. I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents wall mount the tv perfectly, the service was on time and very nice guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased with the service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a TV put up in my man cave. I absolutely love it. The workers came out and were very polite and did everything in a very timely manner. I really appreciate them both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came by to install my TV was absolutely fantastic. They made sure to check in with me about placement, used to tape so I could visualize where my Tv would be, and made sure everything was level. I 10/10 would reccomend their services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing our new 65" class TV on a beautiful rock wall. The very uneven surface did not deter them at all. Their positive attitude was a pleasure to hear. I would recommend them to anyone with a difficult installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravia TV and Samsung sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this tv and sound bar. It's absolutely clean looking and sleek. The tv color is magnificent and the sound bar is beyond expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my TV and it looks great, the picture and the sound is Excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was soo great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was soo great he mounted my Tv and put all devices back and the wires.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mount works great!! I can move it to make better angles of the room!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new LG 65” with great results. They answered all of my questions in a way that I could understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came in and did a terrific job. Very satisfied. I was a bit worried because of the size and the weight of my 82" Samsung Q90R tv, I didn't think that the installers would be able to handle it, but they did , and with wonderful results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professionalism from crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was great and friendly. They were professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth having the Best Buy team install in my opinion. They were quick and the mount is installed correctly. I did ask them to move to the left a bit and they moved it to exactly where I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job purchase and TV installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job. No problems at all would definitely use them again!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Setup & Mounting, 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated in my first review, I am disappointed with the cost of installation that took no more than 30 mins. Travis and his assistance were professional and proficient. I was charged additonal $138 to install over the fireplace. I must have missed the fine print. SMH!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He communicated his arrival time accurately and professionally. Did a wonderful job mounting our tv’s being mindful of our new wallpaper!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my Sony 75 “ tv installed on my wall buy geek squad. They were very professional & great to talk to.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted 2 televisions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, excellent job. They were vety knowledgeable and had excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awsome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went smooth and professional. These guys knew exactly what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and Professional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff was excellent to work with. They were proactive in their communication of arrival time. When they arrived they were courteous and respectful. Did a great job of removing old and mounting new tv and took the time to assure all my remotes and items worked properly. Highly Recommend!!!

    I would recommend this to a friend