Customer Ratings & Reviews

These guys were fabulous. They remained throughout the afternoon and made my life easier.

The delivery and set up was done in an expeditious manner. The operation and functions of the television were explained thoroughly. The two gentlemen that delivered my television set were kind, considerate, and respectful of my property.

The guys did a excellent job installing my tv. I would recommend using the geek squad again.

The agents got my tv set up and working in no time at all. Worthwhile service that I highly recommend.

Geek Squad installed and set up my Lg 55" OLED tv. It is on a brick wall over my fireplace and the agents made sure it was securely mounted in the optimal viewing height and exactly centered on the fireplace. After installation they set up the TV and went through the TV features and remote. They made sure I understood how to change viewer preferences and where all of the connections are They did a great job and reinforced my decision to use their installation

He was absolutely the best installer I have ever had - explained things well, took care in how he handled TV and did an outstanding job - cleaned up afterwards - A+

The Geek Squad representative (Antonio) was amazing. He communicated with us from the day before his arrival, throughout the installation and even left his number in case we ran into additional problems. He was also great in educating us on how to better understand navigating through the remote control and different channel options. Antonio is a very pleasant young man and very patient. We are very happy with all that he did.

Geek Squad was a pleasure to watch and a very well trained team. showed up when expected and were done quickly.

Amazing team that came installed the wall mounted television. They did a fantastic job. One more reason to purchase from Best Buy!

So fat its a great tv. The picture is amazing. I would recommend

We used this service in January and March. Definitely worth the cost with the tech plan. First set geeks sent 2 technicians and that was a lot easier with such a large tv.

The agents were on time and knew what they had to get done. Very professional crew. They guided us through the use of the TV and sound system.

Very quick and efficent. Friendly. Got the service done correctly the first time with no isues

The Geek Squad arrived, bringing my new TV to the house. They set up the TV on the wall above a fireplace. They also made the cords nearly invisible. I highly recommend paying the setup fee.

Used this service to mount big screen TV & sound bar. Very happy with the mounting and the service.

The team came on time and put my tv up on the wall, programmed it, and make sure to answer my questions before they left with all the packaging.

Great service option. $$$$ though when not live that far way from store purchased at. Should have mileage tier that calculates the cost.

The installers took care of our mounting and connection well, however our overall experience with Geek Squad has not been positive. I took almost a month to get someone out to replace our defective TV.

Overall, very impressed with the set up and mounting of my new TV. The people who came out knew their stuff and were respectful and very pleasant. They were excellent. The only negative was the sound bar mount. Unfortunately, the mount I ordered was not available at the time of set up. I would have thought that with an appointment all the inventory would be available. Since I didn't want to have them come out again, I purchased a mount they had in their vehicle, which was more expensive than my original order.

It's a mount. Not much else to say, but it was very easy to install and be able to hang the TV. Works great. Geek squad was very helpful.