Customer Ratings & Reviews

Geek squad modified my one of the Tv mounting devices and installed the other premium without incident. However, connecting devices through Armstrong was a challenge for them.

Whenever we have a problem or issue with one of our purchases, the Geek Squad agents have always been very helpful in any way they can. It’s definitely worth it to purchase this Protection Plan. They are very kind, knowledgeable, courteous & friendly. Overall we are very satisfied with this protection plan.

Hector was fantastic installing and setting up our new TV! Very friendly and helpful.

Very professional installers. Thanks to Best Buy for giving us such competent people to help us!

They were the best it's definitely worth having them mount the television set's to the wall especially ig you want it done right and look great the reps from Geek Squad were so knowledgeable and excellent hospitality

Adrian did the mount fast and perfect , took care of the boxes and did the cable dressing correct

The agents not only mounted our TV and crafted the entire unit - cables, lines, etc. - into a well-designed whole, they also took time to provide overview of the features and answered lots of questions.

When we purchased a TV for our new home we added on the extra 266 installation fee, we were super excited to have a seamless installation process trusting Best Buy and the promise to deliver , we got multiple confirmation texts leading up to our installation date (12/14 Today) even the morning of at 6:47 saying to be ready they will be her 10:30 am to 2:30pm. We planned the whole day around it BUT THEN we get another text saying that this needs to be scheduled, we called the useless customer service call center and they could care less saying it was never scheduled and needs to be scheduled .. could not give me any answers as to why I got multiple confirmation texts saying it was scheduled for today 12/14, naturally you end up frustrated . It’s an oh well not my problem for them.. they pushed it out another week so I don’t know what to trust . We had family coming for holidays so this is very frustrating, see pics and will post update at this time still have NO TV NO $266 installation and NO answers.. be wary buying as they do not seem to value your time as a customer or your money you paid for a product/services .

The agents were very knowledgeable and product and mounting the equipment. Also were curious to covid 19 wearing mask and covering shoes before entering. Good teamwork.

The agents did an awesome job mounting my tv above my fireplace! Very professional!

The squad delivered, installed, and co-ordinated with my cable provider to quickly get my TV, and soundbar in service and working well.

The installer came in and installed the mounting bracket and Sony television very quick and did a great job! Luis has worked at my house before and has always done a great job!

Very friendly and polite agents. Did a great work! I would definitely recommend the service.

Geek Squad staff members came to my house and set up my new Samsung tv. Everything went very smooth, and the staff was professional and courteous.

The agents mounted my TV on Wall in about 20 minutes very knowledgeable.

These guys were fabulous. They remained throughout the afternoon and made my life easier.

The people who came were fast professional and amazing

the agents were courteous and did a great job on our installation! They were very patient with us being senior citizens.

They were on time and did a great job. They put up a tv mount .

This is my first wall mount TV and it turns out to be much more attractive and functional than I expected. It also freed up space on a desktop that has been cluttered for years!