Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional and nice. It was put up quick without making a mess. I’m very happy

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. I couldn’t mount the tv myself so had to hire them to install. They did a great job mounting the tv and even fixed a cable outlet that wasn’t working so I could connect to it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek squad installed my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and they did an excellent job. Great team work. I was pleased with the workmanship.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad mount TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can mount a TV, do it. Wish I would have a long time ago. Team that did this was awesome also. Put it up, tied the wires and cleaned afterwards. Recommend Best Buy for this.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very quick installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install went very smoothly and quickly. Excellent experience. Very pleased with the service. Wall mounting a 75 inch television is not something I was prepared to do by myself.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. Actually did it over to satisfy themselves. The mount weighed #100 and the TV weighed #100. They wanted to be extra sure of the quality of their work. The beauty of it is if it hits the floor it’s on them!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to mount my TV was very nice, neat and courteous. The head guy was training someone. The head guy fully explained everything as he mounted the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire install process went very smoothly....it certainly met expectation....

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Painless Install !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time . They were nice and professional . Got rid of old tv, and installed new one, in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best Decision Made

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have saved money by going through Craigslist, but spending the extra money to have best buy mointmy tv was the best decision ever! It went smoothly and quick. These guys know what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable installer with a great personality and a professional

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad A1!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fantastic. They called before they arrived. Great job. Set up everything I needed, and confirmed it worked

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of mounting our new television. Thank you for such great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miguel is terrific.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miguel was personable, thorough, and efficient. We are not adept at technology — but Miguel did such a good job of preparing us that we have had remarkably little confusion or difficulty so far.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Installation completed quickly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted in accordance with the service we purchased. Unfortunately, not everything I wanted was completed, but the installer explained the type of service we purchased only allowed him to do the job in a certain way. Installer was prompt, professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and an expert in the install of TVs. He installed a mount and a 55" TV in the living room and a mount and 50" TV in the man-cave. He also installed a sound bar on the 55". He was quick and efficient but took time to explain the remotes and unique features of each. Will definitely use Geek Squad for all future installs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    x

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greatttttttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is big and very clear, agents set up perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Install. Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job mounted my TV. Went over the TV operation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installing Wall Mount and TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! The geek squad had to pull the cable behind the wall from the tv to the receiver. This was a difficult task and they did a great job. Plus they installed the Wall mount and TV

    I would recommend this to a friend