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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount reveiw

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good the geek squad helped me with setting my tv up and mouting it they did a perfect job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad was awesome and had my TV up and mounted and left the space clean. They were efficient, knowledgable and gentle.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They do it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased "Total Tech Support" from Best Buy for a new home and it has paid for itself over and over again. The products are best in class and price and the install perfect, no regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was great. Very informative on the products. They showed me how to adjust and everything!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    good quality and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explaimed everything in detail of the install.Was neat and clean during and after the install.Impressed with how courteous the installer was.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    tv mounting and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad you're awesome. They come on time on the delivery dates, very professional people. TV connect and mounting..just perfect. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys put up the rack and tv. They were quick and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV relocation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs arrived on time, were very polite and professional, and quickly finished the job and cleaned up efficiently. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Not early but get work done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived within window of four hours within the last hour would have hoped earlier but installation was done but removed an Apple TV box which I wish they hadn’t and have called for them to return to fix

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were exceptional during the install. Extremely professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very swiftly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, eveything from the picture to the mount was flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job best buy onsite geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bòth guys were very nice in installing my tv on the wall and did a great job. On time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend used geek squad for the installation. Especially if you are not handy or are getting older

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. They were on time, polite, professional, and friendly. If I ever need anything else from the Geek Squad I hope I get these two guys.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad are the Best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents came in on time before Christmas and mounted TV and Soundbar and made sure it was working properly and examined how to use all remote and Smart apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted my TV to the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came at the appointed time and did a very nice jobofmounting my TV.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Feel credit should’ve been given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Credit should have been given as this was a simple install not premium. They didn’t install a new mount used one that was already installed. Should have been 99.00 not 199.00 way to expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was profession in mounting the TV. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam and Jose were fantastic they did everything and stuck with me until perfect I love my geek squad and also my Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New home new tv new gaming system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great no hassle buying experience my wife and so had at Best Buy. We were looking for a XBox X and a new tv for the house. To our surprise they had the Xbox X in and we jumped on it and scheduled for the installation setup for the tv as well. We had a great experience and we are looking to purchase all of our electronics at Best Biy whole we have the TotalTech for all things electronic in our home. What a great deal!

    I would recommend this to a friend