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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 472 Showing 9,421-9,440 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came on time, mounted the tv per our instructions and helped us add our information and apps. They were very respectful of our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad for the WIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home installation of television was wonderful! No stress. No mess. The Geek Squed arrived on time as scheduled. Worked efficiently. Completely satisfied with the results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assemble and Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The assembly of the stand was somewhat tedious and the squad put it together and set it in to place. Next they mounted the television on the adjustable arm allowing the screen to swivel. The wires were all corralled down the center pole and neatly tucked away. Yes, wires as my found system is an older Harmon Kardon with 5 wired speakers and big subwoofer. Next the electronics were all synced: satellite provider, surround sound system, router and the tv. Remotes all integrated to work very well for the components and set up was phenomenal. Great service oriented technicians is the Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I would not use anyone but the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time quickly mounted my tv and showed me how to use it. They were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient job of installing all our products and setting them up to run properly. Geek squad was also very patient in answering all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad does a fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices! They were professional and careful, also very nice. The Geek Squad really knows how to get the job done! I was very happy they had a few accessories that I needed like cords.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Secured my wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents was very knowledgeable in securing my TV to the tv wall bracket. The agents service was quick with pure Excellence. Extremely courteous and helpful. Keep up the good work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a really good job mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job mounting & setting up my new tv! Very good & really nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG OLED TV and LG soundbar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2-person Geek Squad were exceptional in knowledge. The set up of TV and speakers has produced the best sight and sound I have ever experienced. However, what this crew may feel is intuitive is not to this 78-year old consumer. I was left with a single sheet guide to the TV remote. That's it. No "product handbook' for either the LG OLED TV or the LG soundbar system.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The Geek Squad never disappoints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, professional & did a great job installing our TV's. Top notch service! Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elijah with the clutch tv hang!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elijah came out to fix and hang a failed tv hang attempt from a previous GC. Elijah had no problems in hanging the tv above the fireplace, offered his expertise in repairing the previous wall damage, and was super friendly. Him and his business partner were more than knowledgeable and very professional. I’d fire Elijah again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the Goto to get things done I recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals at their very best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to go and a real value. In and out and gone leaving worry free viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job by the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs that installed the TV are amazing. Hard working and having fun while doing the work. These two guys made my wife feel at ease while being home alone with two strangers.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They wore masks and booties too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich and his Teammate did a great job and installed my 75 inch Sony in less than an hour. They educated me on the use of the control and took the time to answer my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job of mounting our new television. Thank you for such great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and good they were in time and quick

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They did their job well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job. Its holding the tv just fine. Geek squad did a wonderful job putting the tv up on the wall. I would recommend them to anyone wanting to mount a tv on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install TV in quick fashion.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on Wall in about 20 minutes very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad sets up LG TV w/ skilled technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was stellar. The technicians answered all my questions and they set up the TV to my specific calculations. Superior knowledge and clean and efficient. Five Stars!!!!

    I would recommend this to a friend