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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 473 Showing 9,441-9,460 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers worked quickly and professionally. They complimented each other's movements.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Everything was done expertly and efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, professional, and fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys helped me determine the best height to mount the tv. They carefully installed the mount and hung it on the wall. They also hooked up my existing devices and got the tv on. The 65" tv was too wide for one person to install it, so I glad I purchased this service. The installation guys were very friendly and professional. Installed it in about 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was done very professionally and they care about their customers!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation personnel did a great job of mounting the television and took time to show us how to use everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic as usual and they even suggested a sound bar if I needed it for my father who is 90 years old and deaf I am considering

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job installing my TV. It saved me from what would have inevitably been a lot of tears, screaming and holes in the wall!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, friendly and competent young man installed our tv (on the wall) and everything is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all of my devices. They were quick and friendly! I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to have an installation equal to or better than the product I bought. I wanted the TV straight and all the proper heights and angles. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector was fantastic installing and setting up our new TV! Very friendly and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were the greatest. Helped us set up everything and answered all our questions. Even made a second trip to help us with setup. If you are tech challenged, it's worth the extra cost.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sync My Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service and knew exactly how to install. The installers make it look so easy! And they programmed my personal remote!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY TV VERY WUICKLY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team is thoroughly professional and if Geek squad takes care of our installation, we can be rest assured that our product is in safe hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 technicians that installed my 65” Samsung Frame TV were personable, professional, efficient, and made sure I fully understood the features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was spectacular. They were knowledgeable and kind. Went above and beyond expectations. Gave recommendations for best use. 10/10 recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was very efficient. He did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad not only did a great job mounting my TV, but connected my DVD and my cable box with no problems. Everything worked great the first time I turned on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Do it, do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and efficient, I recommend the geek squad install. We payed the extra for the in-wall wired and it was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad installed my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Representatives completed a professional installation which I am very pleased. They were very competent and professional. I would not hesitate to recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    They used the mount that was already on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount I already have fit the new TV so it did not require attaching a mount to the wall. They used the wires that were also already installed. They did have the TV working and show me how to operate it before they left.

    I would recommend this to a friend