Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 473 Showing 9,441-9,460 of 38,694 reviews
  • Rated 5 out of 5 stars

    .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Service workers were Great, But the fee Best Buy is charging is rediculus. It was part of the program not so far back. Bob Lee

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek squad in stalled my new TV and removed one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very professional and I am very pleased and I will being used them again in June when I move for removing my 2 wall mounted tv’s and remount them in my new condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provided prompt capable service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers mounted tv and connected sound bar for optimal use. They were courteous, explained operation of tv / sound bar, and answered all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV mounted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was mounted in a perfect place, it was a very easy and fast job the guys did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional!!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and connected professionally to all components. Total tech support is the way to go! Don’t know what I would do without it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad ver professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the geek squad install. They were efficient and timely. I would recommend again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV on the wall quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member mounted my TV on the wall and connected it to cable TV. He did a wonderful job, and was very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was proactive! I was concerned about the size of the tv compared to the unit it was going to go into but she handled it like the pro she is!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Dee

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamaal did an amazing job. Very knowledgeable and kind. Answered all questions without hesitation. Explained everything I asked and didn't ask about my TV. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. I can pull the tv towards me and turn it right or left. I can also tip it down. I put it in my art studio so I can upload images.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mount reveiw

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good the geek squad helped me with setting my tv up and mouting it they did a perfect job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad Installer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative (Antonio) was amazing. He communicated with us from the day before his arrival, throughout the installation and even left his number in case we ran into additional problems. He was also great in educating us on how to better understand navigating through the remote control and different channel options. Antonio is a very pleasant young man and very patient. We are very happy with all that he did.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very nice job, from installation to connecting all devices, "consolidate wires into nice clean look".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our TV. Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did our job were excellent. Both were very friendly, knowledgeable and professional. One of them was Patrick, and I wish I could remember the name of the other young man. Both were excellent and did a thorough job in mounting our TV. We’ve had the Geek Squad do a couple jobs and have always been pleased with their work

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional Work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The work was subcontracted out from geek squad. It only took him an hour to install the TV on a wall mount. He also set up the sound bar and installed the in-wall cable kit. Very professional and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted with Precision / Looks Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedroom installation of TV on wall was spectacular. Fred, the technician, was a pro! The wall was not damaged and he knew what he was doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival and excellent knowledge to remove old nonworking TV and remount another TV and sound bar on the wall bracket purchased earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and professional and speakers in less than an hour

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Job!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked quickly and effeciantly! They removed all packaging and hooked it all up!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Je Jones the CO

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very professional and do a great work. They are always willing to do the kind of work that you want them to do. I would definitely recommend the

    I would recommend this to a friend