Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 475 Showing 9,481-9,500 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed the tv and sound system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my tv and sound system and were very professional and courteous. They were very informative about their arrival and did an excellent job with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far working well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfect with my Samsung 85 inch. Would use again with future tv's. Easy to move and connect to back of the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two professional, personable and proficient installers. Arrived on time and had our TV mounted in under 30 minutes. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed my new Large screen TV on wall with mount. Very professional and courteous. Helped me to set up TV . Would definitely use again!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV installations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associates that came out were great! Friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV QM7K upgade rental quality.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 4 QM7Kk TV for a short term rental. Giving our guest a better experience and would recomend other rentals to upgrade their TV also.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad excels

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and thorough, they also tested and gave me some ideas on how to improve my weak WiFI signal

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers went out of their way to find a solution for an issue we did not foresee. Also, they took their time to explain the remote and TV setup features.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick and awesome instal!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an awesome job mounting my tv above my fireplace! Very professional!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and in time. They showed me how to use the tv and set everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very sturdy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount for our new TV is sturdy and mounted to the wall well. I like that we can easily adjust the angle of the TV. This mount was very reasonable, and it was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably could have done the install myself. But, it was much more relaxing to just watch. The technicians we’re right on time and did a good job hanging the 65 inch tv above the fireplace.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Haul away of old tv

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid for delivery, mounting and setup at the premium price $149.99 and was told that hauling away the old tv would be extra, be aware that the premium price does not include hauling the old tv away. I chatted with Best Buy several times and that’s what they told me.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job from the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted quickly and correctly by the installer. He took the time to explain how the tv and remote worked. I’m very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and showed me how to make adjustments as needed

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Love this service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and hung. I am so thankful for this service, always a pleasure.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Two very professional technicians!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team worked as such, neatly installing wall mount, TV and sound bar. Programmed one remote for Cable, TV and sounder! Both team members were polite and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had wonderful service from Dave and Daniel . They were great.e efficient, clean, and precise. I would ask for them if you were having anything installed.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process at the store for the purchase and all the way through the Geek squad installation was superb. Professional and knowledgeable. Would recommend highly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was quick and thorough

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed everything. Tested the system and extras perfect

    I would recommend this to a friend