Customer Ratings & Reviews
- SKU:
- 5948506
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Installation
Rated 5 out of 5 stars
Installment was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carlos and his partner did an excellent job installing my TV. He was very patient and answered all of my questions.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
TV mounted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was mounted in a perfect place, it was a very easy and fast job the guys did.
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Geek Squad ver professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy the geek squad install. They were efficient and timely. I would recommend again.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Awesome TV Mount
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came and installed it...within 30 minutes my T.V. was mounted securely on the wall and has been. It worked so great I am going to have it done in every room.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Satisfied customer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Job well done, satisfied. Expecting to purchase a new surround sound system and have Alex settings it up. Very pleased with his knowledge of products.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
geek squad did excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted and connected the television and provided hands on instructions of operation
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 4 out of 5 stars
TVs look great on the wall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my 5 TVs throught the house. They were professional and timely. One installer made a mistake and cut out some drywall where a beam is located. The dry spot was poorly covered.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Totally professional installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job installing my wall mounted TV and sound bar. They also observed all the proper CDC recommendations for keeping safe during the pandemic.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome Geek Austin!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Th geek squad was great and efficient in installng our wall mounting arm for the living room TV! They also reviewed the settings on the TV and found it had not been set up properly so they kindly took care of the issue and the TV programs look amazing now. Highly recommend Austin and his help in taking care of our tech issues.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 5 out of 5 stars
please check other review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please check out my other review for all details! they mounted 3 things for me and did a beautiful job without question.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Professionalism
Rated 5 out of 5 stars
Video equipment installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents that installed my video equipment were awesome. They took there time and explained everything.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Worth the money!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great and they kept everything clean throughout the installation! I would highly recommend this service!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Thank you!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech who came out to set up my tv was very professional and knowledgeable. I should me how to used the features on the tv. He was very patient and he made sure I was satisfied with everything before he left. I beleved his name was Landon.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
75 inch TV hung on wall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are good , neat and very professional. In the future if their is a electronic job that has to be done I’m calling the Geek Squad. They did a fantastic job .
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 5 out of 5 stars
Wall mount TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install tv on wall in bedroom Geek squad installer did great job left no mess took care so no wires dangling!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Tv mounting
Rated 5 out of 5 stars
Great TV Wall Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my television & was very courteous, thorough & quick. Removed all trash from the installation.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend - Pros mentioned:Installation
Rated 2 out of 5 stars
Lack of customer service and courteousness.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will start by saying I am giving two star for this one appointment I had and not for the entire Geek Squad team as I have had an awesome experience with you guys before. On 12/28, The guys came with a very negative attitude to replace the TV that was mounted by the awesome team on 12/20 . Thank God they were at least able to to mount the TV right but were struggling and were all over the place. I requested them to try and mount the sound bar for me and one of the guy straight up said no without even letting me finish the sentence. He came up as rude in the beginning and said he is there to just mount the TV. No courtesy no politeness and no regards to the customer service experience. I felt like I have met a different team and not the Geek Squad as my experience with the other team was very pleasant. The previous team on 12/20 had offered to mount the speakers as I did not have the mount at that moment. but the guys who serviced my place on 12/28 did not even try to make an effort to be polite and at one point he even said he will stop the mount if I am not happy. I have never experienced it before. I am giving two starts and not one because he at least got the TV standing straight. Not a pleasant experience at all.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.
Rated 4 out of 5 stars
Mounting Can't Not Lay in Middle When Flat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman were nice but should have told at the beginning of mounting or appointment that when putting TV in flat position against wall, it will not be in the middle. It is only in the middle when you pull it away from the wall.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 5 out of 5 stars
TV hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad did a great job hooking up my new TV and receiver , cleaned up after they were done.I would use them again
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend Rated 5 out of 5 stars
Great service! Making it work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Geek Squad! They make it work- I had a mount on the wall already that would work for the new one, so they used that one instead of the 250 one I bought just in case!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
