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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 479 Showing 9,561-9,580 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    OUTSTANDING SERVICE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our entire install was a success. The mans name was Joseph...and he arrived on time-and stays until the project was 100%. It was a long day-Buy he got it done. Completely satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did a really good job mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awesome job mounting & setting up my new tv! Very good & really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the agents that mounted my new tv. very polite, explained everything that even i could understand. great to work with!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had great service. The team called prior to the visit and was timely and provided great service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called prior to arrival and were on time/ahead of schedule. They worked through several hiccups they encountered during the installation. The team was a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were prompt and very pleasant. Installed and set up the new TV in no time. Made sure the remote was working and set up the cable and all the streaming services so that everything worked exactly as with the old set.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and professional., answered all questions. Mounted TV and hooked up accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great TV Installation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad TV installer was very helpful and accommodating to installation needs along to be very efficient on time spent in the job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    This was a fantastic service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a fantastic service, and the installers did a great and were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install........

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our mount and install was done by a sub contractor of BB. They were nice, professional, and very capable. The install was great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed Big Screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs installed my big screen tv and programmed all my stuff to it with no problems. They were friendly and professional

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick R. did an excellent job un-mounting my tv on Wednesday and re-mounting it today! Very professional and nice too! I love how my TV looks in my new room.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted the tv and connected to all device very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st tech installed DVD players 2nd team mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Punctual, courteous, efficient! Very pleased with the service from the first visit to the last. They are a great group of young men.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Did a wonderful job and helped me with a couple of small tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad (2 young women) arrived as expected. They did a quick and efficient install of mounting fixture, then got the plasma tv mounted and working.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installed 77 inch tv by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was professional and went above what they had to do. Explained everything clearly and had all my remotes working quickly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having professional installation of our TV over the fireplace gave us peace of mind that it would be done properly

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mount installation and TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and professional setup. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The days of moving a TV by myself to another room are over! The Geek Squad is a GREAT resource and they do a great job. They put the TV where I wanted it, which involved taking it off one wall, removing the mounting bracket and mounting it on another wall in another room. Because there are limitations, i.e., wall studs, etc., they politely explained to me why it "couldn't go 2 inches over" LOL! And because I couldn't move the TV furniture before they got there (a long console which housed the electronics and which I didn't want to disturb before their arrival), they were kind enough to even move the console from one room to another - which they really didn't have to do! Super happy with the service.

    I would recommend this to a friend