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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 38,694 reviews
  • Rated 5 out of 5 stars

    65” Big Screen Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a wall mounted television with another The Geek squad had everything they needed, covered their shoes…blanketed floor to prevent scarring and got the replacement completed in a very workmanship manner professionally, quickly and quietly!!! I highly recommend The Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is solid!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great! Hung three tvs for me and did a perfect job. Cleaned everything up before they left. Solid crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Star Trevor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trevor was outstanding! He informed us every step of the way. He connected 3 speakers and 3 other components with our new Samsung TV. Everything looks and performs Great! Looking forward to Trevor helping us with future tech needs. Thanks Trevor!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team arrived on time and called before arrival. It was a team of 2 installers for a 65” tv. They were polite, and efficient. They installed the tv on our existing mount, hot it connected to our cable and answered our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an engineer and have always installed these myself but since teh TV weighed 120 lbs I decided to use the installion service. They followed all the same carefull steps that I would have. Really nice guys, professional and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Super easy quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys who did installs were professional and quick

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time using geek squad to mount tv on wall. Excellent job! Will be using them to mount a third TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad made our new home whole again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemless dismount and installation. Highly recommend for your next move. Thank you geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top-notch service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were quick, polite and knew exactly what they were doing. They brought additional HDMI cables and an extra mounting bracket for me to buy (the original one I purchased did not fit the construction of the space). We will definitely be using Best Buy’s installation service for all future purchases, as necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great jib

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came and mounted my tv over my fireplace and with the total protection plan it was a smart purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job by the team. Will use them again for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wonderful squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and works perfectly, thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second time I’ve used geek squad to mount my big screen and once again they’re flawless!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Nice work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good that I need them to re-install my tv at my new place

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy set up of my TV and mount. Explained basic usage.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job with the mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job, with precise measurements hanging it perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth It!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent hung the TV on the wall with no issue. Quick and it looks spectacular!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed the TV was very professional and extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved the Geek Squad fellas!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came twice due to first tv arrived broken. Second set of guys were AMAZING! Gave a tutorial and excellent advice on how to get optimal sound from our Sony soundbar as well. These guys rocked!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They actually knew what they where doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, professional, expert installation. Impressed

    I would recommend this to a friend