Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had 2 TV mounts installed by best buy. Excellent customer service. Very professional, did a great job with installing the TV mounts and hooking everything back up. Thank you guys for a job well done. A very happy customer

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team mounted my A80J and hid the wires behind the wall. Explained everything as they did it and told me the benefts of the options i was given.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job putting my tv up. Will definitely use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great. Had issues with Amazon Prime app after they left thou. [Note: Installation fee quite expensive for a 30-min or less install time.]

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Complicated project done well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous. They took care of even the smallest details. Could have used a bit more training on the items, but they were excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I highly recommend Best Buy services!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! This was easy, with great communication and the TV looks wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job of installation and set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done well and quickly. The installer was very professional, courteous and helpful. All in all, a well done job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    I love the product, and the geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Great picture and I purchased the Samsung sound bar with the 75 inch Samsung Neo QLED TV. Love❤️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best tv ever turns on and off picture is great get one

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad did excellent job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected the television and provided hands on instructions of operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this can swivel tv for better viewing angles for my Sony tv

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my TV efficiently!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay was friendly, professional, and efficient. He accomplished the task I was concerned with and helped me better understand the product, process, and care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Technical support resolved the issue.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful in getting the TV set up after initially having no success in getting it synced with Spectrum app. Fortunately, the TV did not need to be replaced, just programming issue revolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the way to go!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was perfection. They were careful with the home environment and everything went smooth. I was having two screens mounted. One was on the second floor and a Roku sound bar was included for each. In a little over a few hours everything had been mounted and connected. Fantastic service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Multiple TV installation

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two different teams in one day to hang three TVs. Both sets of ppl were professional and courteous. They were as knowledgable as needed and ensured our smart TVs were connected properly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek Squad TV install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was quick and easy, worked right immediately. Thanks!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very impressed with the service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were extremely professional and mounted my 75" TV perfectly! They even guided me through the TV settings to get the optimal picture. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Matt and Kevin did an EXCELLENT job in getting all our devices connected to our tv!!! Very KNOWLEDGEABLE!!! Highly recommend!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, on time and fast. These guys were great and hooked up my TV perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    me am not bot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount fits my 55 inch samsung tv beautifully and it adjusts and everything. Also me am not bot so me advise good.

    I would recommend this to a friend