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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 480 Showing 9,581-9,600 of 38,692 reviews
  • Rated 5 out of 5 stars

    Very knowledgeable and professional.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was on time, with a phone call in advance to tell us he would be over in so many minutes. He was friendly and was able to mount a new wall mount and mount our TV on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding work by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 associates that mounted 2 large TV and speaker were fantastic. Friendly, very knowledgeable, efficient and made sure everything worked perfectly and we knew how to operate the equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just let them do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were obviously experienced with these installations. It was really smooth and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Quality Service!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great install and mounting from Geek Squad. definitely recommended!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were about 30 minutes late but hooked everything up very professionally. Were very anxious to give good service. Cleaned up everything very well. Gewat job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional and knowledgeable, what more could you ask for. These guys did an amazing job and answered allnof my questions thoroughly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service personnel delivered the unit, removed my existing TV and installed the new one--no problems encountered---well worth the money and they cleaned up the mess and took the box with them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job setting up TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set-up and tv mounting service! On time as well!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very happy with the service we received. My tv was wall mounted and my Amazon devices set up for three televisions. Both Geek Squad specialists were very pleasant to work with.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad set up TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional, knowledgeable and more than helpful An absolutely love experience Thank you! More than exceeding expectations in every way

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation was better than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv to the wall and set-up the Roku and installed all my apps. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    New tv for my new room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman who installed my tv were very professional and did a awesome job and explained everything to me. Highly recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Sq Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional install performed by Andre. He is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was good & on time, would definitely use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG OLEDs are now BRIGHT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this purchase I have had a 2017 55” C7 OLED and a 2019 65” C9 OLED. They worked great but were never very bright and it would be noticeable here or there the limitations. This 2023 77” G3 OLED is impressively bright with micro lens array (MLA). Seeiously during the Super Bowl broadcast in 4K HDR I turned down the OLED light setting. I love this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great. Great great great great great great great

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I highly recommend Best Buy services!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! This was easy, with great communication and the TV looks wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect and fast installation by Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were fantastic. Very professional and knowledgeable. Thank you guys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best help ever I couldn’t do it by myself thanks to geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The geek squad were very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional & explained everything they were doing. Very nice guyd

    I would recommend this to a friend