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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 481 Showing 9,601-9,620 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technicians arrived and were very meticulous in mapping out the location of the installation the television. They cleaned up well after all the installation and I was pleased with the placement and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an outstanding job mounting my TV, hooking up the satellite speakers and sound bar, and walking me through the TV settings and remote functions. Glad that they did all of it instead of me!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV hung on plaster wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to our house and hung a TV on our wall. The wall is plaster, not drywall, but they did a wonderful job. They were super nice and very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers worked quickly and professionally. They complimented each other's movements.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an excellent job, asked informed solid questions, were proactive in advising me on the new equipment, and offered an array of products to fit my need.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quality Service, Fast and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the detailed installation of my TV above a fireplace. They were efficient, answered all my questions and made sure everything was hooked up and working well. 30 minutes I believe for a full install and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and connected to all devices. Provided recommendations to improve experience. Great job! Fast, courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why do it yourself?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean install. The two person crew worked efficiently and I can't complain about the results. With every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were fantastic! Really appreciate their help delivering and mounting the tv. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great, quick and careful. My yv was up and running in less than 1/2 hr

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting service was quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my new $65 inch TV mounted by the Geek Squad. They had it centered and on the wall within an hour. Definitely worth the money having professionals take care of this - would have taken me al day to do it myself.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is excellent for the price worth the value view and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek Squad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation on the new TV was good but we still can’t get Acorn on our new TV. Wewe are still having problems with the TV we moved into another room.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad were professional to complete the insta

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad crew of two arrived on time and complete the mounting and set-up in a very professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Geek Squad do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handling the installation and set up for a large screen is well worth the cost. Getting the cable, DVD player and sound bar all put together and functioning is hassle free.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my TV above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents came on schedule and were very precise in lining up the TV above the fireplace to be centered and secure. Pleasant and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting and set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was fantastic! The team knew what they were doing, made great recommendations and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the geek squad hang the new TV where the old one was--we couldn't have done it without the assistance. they even carried the old TV to our car so we could donate it. They set up the TV and the new remote control as well.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad techs came and install my tv with no issues and gave me some advice. They arrive on time and left in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my65 SONY, Mr. TYRONI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two tech and helper were very good ,fast and efficient. Mr. TYRONI the tech was knowledgeable , respectful, understandings of my lack of knowledge in smart TV, gave a great turturiel on the subject. Cleaned up asked me questions, made sure I was happy with my purchase. Tested everything once , twice, left me a small quick sheet to remember things. A very reliable person pleasent, to learn from . 10 STARS......... My tv is a joy to view and relax . Thankyou Mr .TYRONI , this is one of several reasons I purchase from Best Buy......JDS.

    I would recommend this to a friend