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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 483 Showing 9,641-9,660 of 38,689 reviews
  • Rated 5 out of 5 stars

    New home new tv new gaming system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great no hassle buying experience my wife and so had at Best Buy. We were looking for a XBox X and a new tv for the house. To our surprise they had the Xbox X in and we jumped on it and scheduled for the installation setup for the tv as well. We had a great experience and we are looking to purchase all of our electronics at Best Biy whole we have the TotalTech for all things electronic in our home. What a great deal!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick Installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came was able to mount and connect our 65”t.v in like 15 mins or less.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grazie Mille

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always thorough, ready to answer all my questions and concerns! Love you guys long time, thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Smart Move

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hired the Geek Squad to do a complete TV installation. They mounted it on the wall and connected all my devices. No more ugly cables hanging behind the TV. A real time saver and worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Great Overall Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby Rodriguez and his partner Dan from Geek Squad are amazing! They spent several hours at my house installing my TV and sound system. They were very helpful explaining how everything worked and recommending where to locate different components. They were also neat, friendly amd efficient. I was extremely impressed with their knowledge and service!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding Service and Friendly Techs

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew from Geek Squad arrived on time and were very courteous and careful with our new TV throughout the set up. I would definitely want to use Geek Squad for any other major appliance set up. Joseph

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Carlos installed my TV beautifully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carlos was TERRIFIC installing/wall mounting my TV. He was extremely professional & his work was EXCELLENT! And the Samsung TV is great! I am very happy with my purchase & Best Buy’s home service. I am a very satisfied customer.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were professional and helpful. They advised and then worked with me to mount the tv in my bedroom at a height that would work with my rather high bed. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relocate & mount 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians moved existing 55” TV downstairs & mounted on wall mount. They connected all cables & programmed to new location. Very quick & professional. Highly recommend using them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was exceptional Carmon and Hank awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed, mounted and disconnected old surround system. Carmon and Hank were very positive representative of the Geek Squad. They were the only highlight of this experience

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team is great! They arrived on time, installed quickly and efficiently. They were very helpful and knowledgeable. Would definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very nice job, from installation to connecting all devices, "consolidate wires into nice clean look".

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV & sound bar mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this service to mount big screen TV & sound bar. Very happy with the mounting and the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick effecient and very professional and knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent removed defective tv and installed a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad continues great reputation...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and prompt providing installation for my peripheral equipment and television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Flex TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on time and replaced my existing non-flex TV mount with a new flexible mount frame. Now I can flex the TV out and up/down as well as swivel for a better view.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t ask for better installers! Kind, efficient, knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It does its job. I don’t know what else to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    job done fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything went well great job they did worth the money for them to come out to do the job

    I would recommend this to a friend