Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 483 Showing 9,641-9,660 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were fantastic. The cleaned up well and made sure they explained what they were doing and how to use the new equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and the Geek squad hooked itall up and showed me how iy all works.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    You guys are the best.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is the best in this regard. You cant get a better team for this service anywhere in the market. Thank you for the perfect installation of my 75inch tv

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys came in, did a great job, answered all the questions i had, cleaned up like they weren't even there. And it looks fantastic. I could of never done the job myself. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV perfectly and were amazing to work with

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very professional. The device was mounted within 30 minutes could have been less.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Prompt and polite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very professional and quick polite, and knowledgeable....I loved 'em. I'll use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team arrived on time. We had 3 TVs to be installed. Team installed it quickly and perfectly as per our requirements. It was a clean job. Definitely recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great, sales team fail

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job! Sales failed to inform me of extra 100 dollars needed to hide my power cord.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    This is the way to go!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well worth the money, do a good fast job, very knowledgeable. Don't guess and make a bigger mess, just let these Geeks do the job. Very efficient, answered all my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    tv mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and courteous. They generally did a good job however the TV is not level.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a professional mount and having Best Buy install it is always a good idea I’m not worried about my TV falling off the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    My TV was installed quickly & w/out any problems.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ismae was my Geek Squad agent. He is very nice & professional. He did a great job hanging the TV and explaining how my new TV works. He did exceed my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounted quickly and professionally

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for any TV larger than 55”. Watching two guys who mount these everyday was so much better than trying myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV setup was great. They took their time to get it correct and after installation demonstrated how the wall mount and TV worked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Delivery and installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were competent and friendly. They also did a great job installing and explaining the operation of the system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job...and they clean up after themselves

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Outstanding service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came on time & mounted my tv perfectly over the fireplace..very cooperative & understanding .I am very pleased with the service .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great tv mounting experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick and professional. Left no mess and we're even helpful with recommendations on the best place to mount the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Geek Squad Value Here!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad does a great job with mounting TVs. This was the third tv I had them mount. Extremely affordable with Total Tech Support. I highly recommend.

    I would recommend this to a friend