Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 484 Showing 9,661-9,680 of 38,694 reviews
  • Rated 5 out of 5 stars

    tech guys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two technicians and they mounted my TV, kept the wiring low visibility and tied in my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad install my TV and surround sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed my tv twice. The first group did an outstanding job. The second group did a terrible job. They broke off an antennae from my dish box and it would not work anymore. I had to call dish to come out which caused me to pay a service call.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and installed TV, sound bar quickly, cleaned up packaging and instructed me about use of TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new TV quickly, on time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast, efficient and courteous, would be happy to have them for any future installations.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did awesome job to get the TV and sound bar mounted just where we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV. They were very professional and did a great job!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a beautiful job. They were polite and professional and were very quick getting everything taken care of.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is excellent for the price worth the value view and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivery & set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on install and clean up; prompt and professional delivery and set up

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came at 9:00 AM gone by 10:30 Am installed right the first time . Cleaned up the debris hooked everything up correctly and left can't say enough good things about my experience with Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I recommend Besy Buy Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did awesome work. They took a miss of wires and nice arranged the behind the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad always does a great job.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my sons computer monitor perfectly. They explained what they were doing step by step and answered all of my sons questions.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew did a great job, very professional, very clean

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had two TVs mounted by Geek Squad, a 55” and a 65”. We are very satisfied with the end result, we got in wall power kits for both so you don’t see any wires. The job is done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and sound system install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat, no wires. They connected the system to wifi and explained the setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Knowledgeable Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all geek squad members that were apart of the installation of my TV and soundbar were incredible helpful and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very professional and friendly. Cleaned everything up if they made a mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad came and mounted my 85 inch tv.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent came and mounted my 85 inch tv to the wall. They were very good at what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very happy on all fronts

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my 65 inch in my family room and changed the whole dynamics of the room. now I don't have to buy that $600000. house with the flat screen on the wall . I got my own!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Get a real geek

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had mixed results on tv mounting. The tv was originally mounted thru Best Buy by a third party, it was terrible. Then the real Geeks came to my rescue, he was the best. Remember to ask for a eat geek, and demand a real Geek for installation, you won’t be dissolved.

    I would recommend this to a friend