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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 485 Showing 9,681-9,700 of 38,689 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squak was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was on-time, did a great job, was very professional and courteous. They wore masks during the visit, and cleaned up all the trash. Excellent job!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Big tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work. Good at what they do. Neat and tidy. Knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad - The Very Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is by far the most professional, knowledgable, and customer-oriented group of technicians we have encountered. They arrived on time, promptly removed our old TV, mounted our new TV, and connected it to our existing sound system. They oriented us to the new operation, explained how it worked with our other systems, and answered all of our questions. I forgot one part of the new operating procedures, and when I called them, they talked me through it while they were en route to their next stop. Their customer service is unbeatable,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad did an awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did great!!! The gentlemen came early and installed my tv quick. Also, they asked me where I wanted the tv’s and after they completed they made sure I was satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Quick, painless, installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job getting our new TV and sound bar installed. Very professional. Worth every dime EVEN if you’re capable of doing it yourself

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a bracket on the wall but the Geek squad did an excellent job of hanging the TV. He also hooked it up to my TV cable box and explained how to access all available channels on the start up ROKU screen. Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV and Sonos Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and his crew did an amazing job for the 2nd time. Clean, courteous, cleaned up after and explained all the features. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly. Installed as expected. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was put up quickly and the Geek Squad was patient with me explaining how to use the remote and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fantastic. Great communication and expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional install and left the area totally clean. Very cooperative and respected my request when they needed to reposition the wall mount for my newer larger TV.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Best Service to Hang the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best service to have your TV hung on the wall. They are thorough, friendly and professional through every step. The protect your other furnishings and dona great job. Definitely better then trying myself.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to install my new 65" TV were professional and friendly. They mounted and hooked everything up in less that 30 minutes. Taking down my old TV and even hooking up my surround sound again. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my Flat Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and quick. Plan saved on the finding an independent and the fee was reasonable

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Delivers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done quickly and perfectly to my satisfaction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very respectful, efficient and thorough. I was very happy with the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV to the wall in record t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents attached my 60 inch tv to the wall. They knew what they were doing - went right to work - and were in and out in no time. Thank you for the geek squad!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and Easy Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got my tv set up and working in no time at all. Worthwhile service that I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great fast professionals everything I’ve had installed so far have been perfect from tvs being mounted and appliance set installed and set up!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home, had to make modifications to my set up and carried it out with ease. Kept me informed of what they were doing and were very professional and efficient. I would recommend their services.

    I would recommend this to a friend