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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 38,694 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Danan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was Professional, knowledgeable, friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who brought my TV and set up for very professional. They wore carpet protectors and mask. They were very skilled at of mounting my TV.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Sony 77 inch setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung and setup my 77 inch TV. Made sure it worked properly and made sure I knew how it worked!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a nice job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected to all of my devices. They were quick and friendly! I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service and Great Overall Experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bobby Rodriguez and his partner Dan from Geek Squad are amazing! They spent several hours at my house installing my TV and sound system. They were very helpful explaining how everything worked and recommending where to locate different components. They were also neat, friendly amd efficient. I was extremely impressed with their knowledge and service!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad wall mount set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and checked all devices once completed. Was respectful of our home in the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and efficient. I was lost part of the time in the details, but I worked out the issues.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They are very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of mounting and set up. We helped hold the TVs for them.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and the Geek squad hooked itall up and showed me how iy all works.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the bracket a whole lot quicker and better than I could have done it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 40 " Smart TV, set up to u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad leader set up my smart TV quickly however the WIFI ability is too limited and to do it properly, I need to set up at same time an EERO MESH network devices system to expand capability of TV Unit and am in current process of doing so. Dana Mounts is and has been a great assistance in knowledge and has set me up to again to work with Travis (Geek Squad). These two are a very knowledgeable team and inter connect with my personal satisfaction in mind.I am blessed to have Best Buy have Dana and Travis to guide me properly to acquire the correct mesh system and get it installed correct. This is being achieved Sept 3, 2020.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great in installing the TV. They made sure it was level and talked us through everything, like how high to mount it, how the mount works, how we want to do cables. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually prefer to do things myself but have to say using this service was way faster and less stressful. They are quick and knowledgeable of exactly what needs to be done. Will use them again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had great service. The team called prior to the visit and was timely and provided great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Using Geek Squad from Now On

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV's, installed wall outlets and made our office look absolutely amazing! Will always use them from now on. Totally worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Geek squad installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV mount is awesome. It pulls out so I can easily make cable connections. And it works well with my Sony 77 OLED.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Boys were the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, placed on wall exactly where we wanted it. Perfect

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional work. I will use them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geeks make it easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 3 total installation in my home for tvs and the service is great. I recommend the total tech package especially for new home owners. The discounted prices come in handy .

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation of 77 inch TV to wall mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A two-man team were extremely professional. Arrived on time. Mounted to television without complications. Wires were hidden with concealing kit bought from Best Buy earlier.

    I would recommend this to a friend