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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 486 Showing 9,701-9,720 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Boys were the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, placed on wall exactly where we wanted it. Perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up my TV in good fashion. They worked through a couple of problems and resolved them quickly. They were efficient and polite. It will well worth paying for their services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite, thorough, and knowledgeable, from putting the "shower caps" over his shoes, to mounting the new TV on the wall, to answering my questions and finally seeing a clear picture on the TV, he was fantastic! Thank you so much!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an excellent job, very pleased. He was very helpful, friendly & knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watching TV an hour after receiving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and effective! The team of two came in and had the large TV up on the wall, connected to my speaker system and provided me an overview of cool features in under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice young man Did an excellent job —————————-111111111111

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, efficient wuth commendable initiative. Would rehire without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Greek Squad installed my TV well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would tell anyone if they need service and help to call and get the Geek Squad to come over and get things set up right and running. I would not do it myself. I do not have the knowledge to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivery & set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on install and clean up; prompt and professional delivery and set up

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    I highly recommend Best Buy services!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service!!! This was easy, with great communication and the TV looks wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed a fast miracle!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My house was built in 1940 and therefore has lathe and plaster walls. Given that, I knew that installing a wall mount was going to be a problem. The geek squad determined that my purchased wall mount would not work, sold me one that did work, and quickly installed the mount and the TV. They were professional, quick, and courteous. Five Stars!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Awesome job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did awesome job to get the TV and sound bar mounted just where we wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my TV. They were very professional and did a great job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++ service, staff super friendly and professional will definitely recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very professional & quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, nice, and quick. They didn’t mind moving the spot a bunch of times until the mount was exactly where I wanted it. I even purchased another mounting service while they were there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Sam to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam went above and beyond when a mix up with our order happened. We weren't going to get our tvs, let alone have them installed on our scheduled day - which we had scheduled about 2 weeks previously. Sam was getting off work when he learned of our situation. He got our tvs, delivered and installed them - again when he was supposed to be going home for the day, on a Saturday, no less. Friendly, efficient, cleaned work areas from wall mount dust. Excellent customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and in time. They showed me how to use the tv and set everything up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very professional. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad installed my Tv without a problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men from Geek squad were so efficient, friendly and were here right on time. They did their job and showed us how to do the remote and all the features on the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team did a perfect job installing the TV. They adjusted and leveled the TV perfect. Great job!

    I would recommend this to a friend