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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 38,692 reviews
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to set up our television were extremely helpful and knowledgeable about the product. I would highly recommend using this service for anyone who may wonder if it's worth it. It was!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad delivered professionalism again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Patrick and cohort mounted our tv on our paneled wall, cleaned I; afterwards, and were so professional. They both were very polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Mount and Set Up Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was great and offered all the options on the TV mount. He was very patient in explaining how to work the TV and set it up for us.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Did an excellent job and gave me great info!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two members that showed up mounted my TV perfectly and super quick! They gave me great info on the product and how to beat use it. Couldn’t have asked for a better experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    The Geek Squad was very professional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job. They were very professional. All the questions we asked were answered. The information given to us about our new TV was very informative

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV mounting service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing. Total pros! Super polite and kind to my doggie. The completed the work in literally 30 minutes or less! Very fortunate to have such skilled technicians!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed the TV very quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the tilting TV mount very quickly and insured the area was completely cleaned to its original condition. The installation the next day after purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't so how excellent of service that I got from Geek Squad technician Thomas. He and his partner went above and beyond of what was expected to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad mounted my 80 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team was awesome. They showed up on time and mounted my 80 inch tv with ease. I really thank you guys for your service. I would recommend the geek squad to anyone home. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and realized that the office did not have the sound bar to install but after calling the store , went and picked it up and installed. The picture and the sound are GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came in, on the time schedule and completed everything in that order.He’s very advanced to what he’s doing.Would recommend him.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Samsung T.V.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Highly recommend. Would buy again. Geek squad did a great job mounting and setting up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A++ service, staff super friendly and professional will definitely recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed the bracket a whole lot quicker and better than I could have done it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    2817981182

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raphael and the in home service team were great. arrived early and completed the installation and setup of a 70"" LG tv to my existing home theatre. love it

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    The geek guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys put up the new bracket and installed my tv. They connected my Roku and made sure everything worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything. They were knowledgeable and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Believer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were polite and professional. Amazing how quickly they installed the TV. Impressive!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installation of TV and hiding wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional and nice. Cleaned up before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed a new TV Mount and TV on my deck!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was early to appointment, made everything happen in a short period, left the area clean and was polite throughout the service. Highly recommend.

    I would recommend this to a friend