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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 38,689 reviews
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation deal is expensive but worth every penny. The 2 gentlemen were extremely professional, friendly, on time, and quick to complete their work.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    In and Out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In and out in under an hour. Workers unpacked everything mounted the tv and setup everything to make sure it was working before they left. They even disposed of all of the boxes and packing material.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional and on time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I’d ever used GS for a home install and I would definitely recommend! They were on time and professional every step of the way including showing how to use my TV and new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time & efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came over to mount the TV were super knowledgeable and helpful. They made the whole thing a breeze and were super nice to talk to! Really trustworthy and clean!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV on the wall quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member mounted my TV on the wall and connected it to cable TV. He did a wonderful job, and was very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad TV Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs mounted the wall bracket & TV, and set up the smart TV. There were fast and effective. Well done!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Done right the FIRST time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Young and know it all is great till your old and smarter and young and know it all put in your investment right OR BB makes it right! I had four put in and right! and did not have to supply any beer when done !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Basic TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tv's mounted in a variety of ways throughout our facility and Barry and his team continue to do an amazing job! It's great to know that regardless of where I want to place something the Geek Squad can handle my request.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient! Great work. Absolutely 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, efficient, and professional. I’d pay them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never used the installation service before but wow! They were knowledgeable and helpful. Thorough with the installation and explanation of how the equipment should be operated. Will recommend them to others and use again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted my TV and the bracket and showed me how to use the new remote and channel setup good guys (and Gals)

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They are very knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job of mounting and set up. We helped hold the TVs for them.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two techs were awesome. On time. Friendly. Knew their stuff! Had everything done and cleaned up too, in under an hour. Great work by two professionals.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad did a excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great, fast and excellent job putting my tv up.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed tv and receiver!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so knowledgeable! After connecting all my components they took the time to make sure I understood how to use all of the equipment and remotes!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job connecting and mounting my TV. The only issue I had was the original day of installation I received a call saying they didn't have anyone to come out and I had to reschedule.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on the wall and made sure everything was working properly. They did a professional job and cleaned up any dust. Good job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV wall remount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a good job mounting TV on previously Best Buy installed wall mount however subsequent to mounting new TV connecting cables to back of TV are now exposed and unsightly

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    geek squad did excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected the television and provided hands on instructions of operation

    I would recommend this to a friend