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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 488 Showing 9,741-9,760 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy To Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to put a tv in the family room, took my husband and his friend less than 15 minutes to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Geek Squad Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed our TV were great. They worked quickly, answered all of our questions and gave us a tutorial on our new TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived within time window. Cleaned as they installed. Hauled away trash, one negative they took additional screw kit that came with the TV mount that I purchased after advising them to leave the box. No one reached back out to me after 2 attempts to contact.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geeks at your service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time, clean (wore booties into my house as well as a mask) and very professional in answering a few questions I had regarding my new t.v.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, courteous, and fast working. TV was up and working in no time, and old tv was removed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    On-Time, Efficient TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on-time, efficient and well versed in hanging TV. Couldn't be happier with service provided by the agent that came to hang our TV

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient duo installed TV in a snap

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan and Megan extremely professional and knowlegdeable. i would definitely recommended and use them again

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent mounted the television and was extremely patient when I was asking all the questions. I would highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Hanging TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is was awesome. They did a great job with the installation and helping me put the TV in the right place

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good job done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came in and did a quick, clean, no hassle install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a awesome job of explaining and putting it on the mount and setting up the sound system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    BobB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation took two visits but the two techs were very good, respectful and did a nice job

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    installation was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was seamless. technician arrived on time and promptly completed task. Technician was polite and professional throughout the process. highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came over and installed my TV perfectly. They were patient and walked me through the process and cleaned up once they finished up. Really great install guys!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The installer were neat efficient and quick,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers explained what they were going to do and how long it would take and were very courteous. They made sure everything worked properly before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad New TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my house that day to remove my old tv and install my new tv were highly trained friendly professionals. They explained everything that they would be doing with the new installment and it took them no time to have everything completed and running. Once the tv was installed and hooked up the agents went over in specific detail how the tv and remote worked. These guys went above and beyond explaining everything and can’t thank them enough.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very polite and had this television mounted on the wall in my bedroom in about 20 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Service and Happy with mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted two tvs and connected my devices. Made suggestions were needed and were great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glenn from Bend Geek Squad came out and finished a TV install previously thwarted by a bad HDMI cable. He was fast, efficient, professional and great to work with!

    I would recommend this to a friend