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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed old television and installed new one. Great service and set upl

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was amazing. He set everything up and then explained any questions I had. Did an amazing job

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad is the best there is!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Knowledgeable, friendly, explained everything well and were respectful of my tidy home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad --Jason and Lindsay are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and Lindsey were so patient with setting up the new TV and showing us how it works! Thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seriously Best purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 200 I ever spent!! As always, the Best Buy staff that came to my home to install were the utmost professionals. They knew exactly what to do. Also, this is an incredible value when you realize everything included (please don't raise the price;) We were installing a 65 inch TV and the matching sound bar and sound mount. Glad I had purchased Geek Squad because there was a little balance issue at first that the Geek Squad handled so professionally and so easily. (I don't think they're called Geek Squad anymore).

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t of asked for a better help. Danny was an amazing person and did a fabulous job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job putting my tv up. Will definitely use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad delivery & set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on install and clean up; prompt and professional delivery and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was a winner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DJ and Dave did a very professional job installing our new TV. It was a very smooth job, and they explained how things worked so all we had to do was start watching. Great guys, great job.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The driver was on time and professional. Had all of his tools available and ready to start. I use this service all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Best service from Best Buy Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who came to my home were excellent and quickly mounted both tv’s and answered all my questions! Geek squad rocks!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. The two guys worked so experienced and came on time. I like how they did and advised. The final result looks awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Professional and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team installed and configured my devices quickly and efficiently. After the install, things looked perfect and I was able to start enjoying my TV immediately.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came at time scheduled, mounted my TV, and did a very neat job. I might add they wore masks the whole time they were here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my flatscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and informative with tv mounting , you can tell they are trained by the best I definitely will be using there services in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great staff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad was here when they said they would be. Nice group and f men. Worked quietly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    lnstalled tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my tv and mounted it perfectly on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that came to mount my TVs were very professional. They worked quickly and carefully. They checked w me about my preferences where warranted, didn’t just do whatever!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my 75" TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were not only on time but early. They were also very professional and were quick. The guys also helped me learn a little bit more about my TV and how the settings work

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    GEEK Squad did a great job mounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents quickly mounted TV and connected it to everything. No problems except for Fire Stick remote did not work. We had to get a replacement.

    I would recommend this to a friend