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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 490 Showing 9,781-9,800 of 38,689 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted and connected professionally to all components. Total tech support is the way to go! Don’t know what I would do without it!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS agent mounted the TV in a precise and professional manner. He also got it connected and working with Century Link. I was very pleased with his work.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great TV install and hook up my devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were professional and they mounted my new TV perfect. They also connected all my devices to the TV. They also helped me learn how to use my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dakota and John did a wonderful job on Nov 23, 2021. In one hour, they entered wearing masks and footwear covers; determined a wall mount with in-wall wiring was not possible; then helped me decide what to do; then did all the work of installing TV, set-top box and DVD player on a temporary cabinet; and cleaned up when done. There is a lot of work setting up the “not-so-smart” Google TV, and they did it all, skillfully and pleasantly. I am very pleased with the work done by Dakota and John. The quality of Geek Squad work led me to have my iPhone fixed by Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came on time, mounted the tv per our instructions and helped us add our information and apps. They were very respectful of our home.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I like the Geek Squad and the Total Tech option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job by installing my TV to the wall. I would recommend the Total Tech option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is always a great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my new 85" TV! And most important the Geek Squad did an awesome job installing. Efficient, knowledgeable, and friendly. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    I recommend Besy Buy Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did awesome work. They took a miss of wires and nice arranged the behind the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men were: polite, perfect craftsmen, knowledgeable, quick, thorough, on time, precise.... I'll give them an A+.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was professional and kind and performed his work quickly and accurately. I would highly recommend this service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad employees installed my tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees mounted my tv and connected all devices. They were very professional and customer friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks that came to set up our TV and sound system were great! They were very knowledgeable and patient with us in showing us how everything worked with the remotes and access to the TV and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Good Job By Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were punctual and did a good job mounting my television

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Get a Geek Squad Contract!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad guys arrived on time, quickly mounted my television, made adjustments and took away all the packaging AND the old television. They were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely would use again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service a very efficient. The whole process worked out well.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicemen asked our preferences for the mount and then did it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted on the wall. The technicians were wonderful! They showed me all about the tv. Very courteous and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were fantastic. They were quick and efficient and answered all my questions. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounted with Precision / Looks Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bedroom installation of TV on wall was spectacular. Fred, the technician, was a pro! The wall was not damaged and he knew what he was doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely arrival and excellent knowledge to remove old nonworking TV and remount another TV and sound bar on the wall bracket purchased earlier.

    I would recommend this to a friend