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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 492 Showing 9,821-9,840 of 38,689 reviews
  • Rated 5 out of 5 stars

    Geek squad rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys who came over to set up and install everything couldn't have been better! Excellent work and communication!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Capably handled installation challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were presented with something of an installation challenge and handled it quite well. They were timely and very professional and left us with excellent results

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Samsung flat screen TV and thought ...what if it was damaged during mounting? To avoid that I hired Best Buy. They arrived on time, were clean and courteous and no one I know could have done it better.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad does a fine job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices! They were professional and careful, also very nice. The Geek Squad really knows how to get the job done! I was very happy they had a few accessories that I needed like cords.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was quick and efficient. Installer was very professional and nice too!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob couldn't have done a better job. He was patient, polite, professional and helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation clean work area. Great setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Just let them do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were obviously experienced with these installations. It was really smooth and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected everything. They were knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the product, and the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Great picture and I purchased the Samsung sound bar with the 75 inch Samsung Neo QLED TV. Love❤️

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional and thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and despite having to move the mount a couple times due to the height ultimately, got it perfect and we love it!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A first had my doubts because the team who came to mount my wall was taking to long, but overall they did a nice clean job and I couldn’t be any happier with how it turned out.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, friendly and competent young man installed our tv (on the wall) and everything is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    professional and polite installation. Very pleased with thhe two gentlemen.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that installed my TV did a great job. Quick and clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Mount and Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was accompanied by a trainee, so the process was longer than usual. The installation was fine but time pressure limited the amount of questions. The technician was very good as was the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LANAI TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect dize for our lanai! Great picture during day or evening

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very Professional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installers were very knowledgeable and friendly. Made recommendations to make the system better without feeling like I was being pressured to purchase more. Installed the system without any difficulties.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Overall Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men did a great job of removing the old TV and hanging the new TV. However, they seemed surprised that they were to hook up the new TV to the existing components (speakers, BD player, etc). They told me they were not required to hook up the components. This made the last part awkward.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was a pleasure to watch and a very well trained team. showed up when expected and were done quickly.

    I would recommend this to a friend