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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a service I will always get in the future. These guys got here when they said they would, went right to work and showed us everything on our new tv, and answered all questions.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went very smooth and scheduled as planned. The installer was very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing work both very friendly helpful clean profess the one regret wish i had the install at least 6 inches moved over to the right . But all other very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    First time user of Geek Squad Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put the TV on the wall so fast and it was perfect; it's exactly where I wanted it. They showed me all the new features of my new TV and how to move the TV and mount easily.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV and stand install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a TV stand and they set it up, both the stand and the TV. Timely and thorough. Works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men entered my home, put on shoe covers and were respectful of my home and myself. They worked quietly and efficiently and explained how use the system. Asked if I had any questions and if I needed a review or practice run. They were professional.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Greek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds up my 80 inch quilt well very easy to install. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation went great. Just wish the vanity plate was put on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Excellent Service team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. The gentlemen were very professional, honest, and got the work completed and assured everything was working as I wanted. GREAT JOB!!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike and his coworker did a great job, they were very net and nice. We were very happy with the finished job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Mounted the tv without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Total Tech!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job !!!!! Was neevous about this one because of the surface of my chimney but Best Buy tech made it seem so seamless! A++++

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Excellent team installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job and were very professional. They performed their duties in a timely manner and cleaned up the area very well,

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Mounting TV on a Brick wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Technicians who were part of Geek squad were experts in what they did and did it so cleanly without any marks and did it so efficiently

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV mounted with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician mounted my 75 inch television effortlessly and attached all of the devices. There was no problems or issues. Would use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    everything was installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my tv was mounted and all my devices were connected in a short time. everything works perfect. no problems what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    First time using service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great setting up appointment and on time for installing and to top it off with a blink of an eye all done. Can't express how happy I was. Looks great and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great attentive service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek crew is great! They was very attentive and took a lot of time mounting and helping organize the TVs in my home. Great Job!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The delivery men were very pleasant & polite.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men disconnected the old TV & moved it to garage. After installing the new one, I was asked if we needed anything else at that time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Tech agents work is outstanding.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech agents were wonderful. Very good at what they do. They are well worth their money.

    I would recommend this to a friend