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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38689 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 494 Showing 9,861-9,880 of 38,689 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and finish their work pretty quick and then cleaned up the area after mounting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had great service. The team called prior to the visit and was timely and provided great service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my TV was very professional and courteous. They mounted it with no problem above my fireplace

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Prompt, Fast, & Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came for the TV were fast and friendly, and made sure the TV was fully set up and working. Plus, they gave us friendly advice about the area! Great experience! Plus the TV looks great above the fireplace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I used Geek Squad for installation of my new

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed and set up my Lg 55" OLED tv. It is on a brick wall over my fireplace and the agents made sure it was securely mounted in the optimal viewing height and exactly centered on the fireplace. After installation they set up the TV and went through the TV features and remote. They made sure I understood how to change viewer preferences and where all of the connections are They did a great job and reinforced my decision to use their installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Best Buy service ! Real 1/1 unmatched ! I used them for all my houses and recommend them to all of my family and friends and co-workers all through New York & Long Island !

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job in a really quick time. Very professionals

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted the TV perfectly and connected my sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Greek squad in stalled my new TV and removed one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very professional and I am very pleased and I will being used them again in June when I move for removing my 2 wall mounted tv’s and remount them in my new condo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devonya Williams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thank Best Buy for assisting me shop for two Samsungs TV's. Our family members just love it. I thank the sale representative for assisting us in selecting a very good quality TV. She was very knowledge of the Samsung products. I have purchased many products from Best Buy and plan to continue buying products in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and installed my equipment. Then made sure everything was working properly. I believe they did an outstanding job. I would recommend the service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were the best and deserve a gold star and raise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our replacement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous service excellent technicians. Ready for next day haul away.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    They wore masks and booties too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich and his Teammate did a great job and installed my 75 inch Sony in less than an hour. They educated me on the use of the control and took the time to answer my questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    The geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech guys did a great job installing and explaining everything.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Happy owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and crisp. Took the time to verify level and cleaned up any mess created.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted perfectly with out issues or concerns. Great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great installation!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff did a great job installing our new TV, and they were very professional and more than willing to show us how to use the TV and answer our questions. I would use them again in a heartbeat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians arrived on time. They were quick and efficient. They programmed my first 4-5 apps, cleaned up, and made sure I was comfortable before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew did a fantastic job mounting our tv to the wall

    I would recommend this to a friend