Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 494 Showing 9,861-9,880 of 38,692 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. It does its job. I don’t know what else to say about it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent work by the geek squad technician

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting was smooth and professional. The technician knew what he was signing too.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad was on the money !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second opportunity to use the service Again a great experience. The team was knowledgeable, patient and answered all of our questions... Great experience

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Installation of TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation Service Tech was very helpful and skilled at the installation of a new tv mount and other tv services as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad Get things done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr.Patrick and his team have mounted a few tvs and they did a fantastic job on my movie theater set up super clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was awesome and did a great job. Quick and easy, asked questions and was extremely helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV REPLACEMENT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was very quick and professional in this instance. The two techs that came for this installation were exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Good Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman was very professional and courteous. Did an excellent job.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Efficient, polite, professional job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were here in record time and efficiently and quickly melted my TV and set it up. Always very impressed with Best Buy service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV mounting by Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad guys were professional, took their time and answered our questions! They were very informative! We have not had any problems since they did this install 18 months ago!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Picture frame tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful job guys! Cleaned up after themselves and explained every thing to me

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad rocks!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was top notch. Made sure the installation of the smart tv was mounted correctly and that all wiring was put away neatly out of sight. Wouldn’t do it any other way!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Its good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality in color and easy to operate plus i like the remote control is solar so no batteries required

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad was awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Premium TV Mounting (TV Connect and Setup) was awesome. Technicians were professional, friendly, and helpful. The install was done with very little damage to the walls.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Friendly and efficient install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was professional throughout the entire process! 10/10 would recommend for any tv mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation but confusing training

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked very hard and creatively and even moved furniture to mount my tv in a good spot when we unexpectedly found brick behind the plaster. But when 2 came for extra training, one was very clear and patient with me as I made notes, but the other kept interrupting to say,” You can also do it this other way “ so I ended up very confused and disappointed and will have to call or request another session with one person.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were knowledgeable professional & explained everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV, connected everything to the wifi, and made all the cords going up to the tv organized and aesthetically pleasing.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and professional and speakers in less than an hour

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Greek Squad Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did great job of installing and setting up television. Most professional and knowledgeable. Most pleased with first experience with Geek Squad.

    I would recommend this to a friend