Early Black Friday Deals & DoorbustersEnds Nov. 8.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 495 Showing 9,881-9,900 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad mounted/installed TV with perfection!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tvs and connected them to all our devices. They were knowledgeable, efficient, and respectful. Jonesy helped us problem solve and looked up, and found, solutions for us so we could put our bluray player and cable box up and not have cords showing. He's amazing! One of a kind. Really can't say enough for how great he is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squss went out of their way!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my tv, then suggested a much larger tv that was on sale.They picked it up from the store, mounted it, and showed me how to use it all in a very short time. I was delighted!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Best ever. TV installed and all extras

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers routed the cables and installed all items completely. Very courteous and knowledgeable agents. All attachments worked as they should. Well worth the extra price.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Excellent service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents very knowledgeable and professional and answered all my questions and gave guidance on usage. Mounting and set up was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad is Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to connect the cables in a difficult situation. I am ashamed to not remember his name, but he was fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    perfect installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came in clutch and mounted our tv to the height of out liking as well as ensured that the tv was level

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV install done well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very proficient and made useful recommendations.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, Everything looks amazing. I got this service for my beautiful daughter and si was so happy with the the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice solid TV wall mount stand!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice solid wall mounted TV stand. It has plenty of movement to situate your TV angle to your liking!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional team. They answered all our questions, and finished the installation very timely.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this service twice and both time the techs were professional and knowledgeable. Will use again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient, they cared for my house and belongings. I've used them twice and still use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed at my house and the customer was excellent. The tv mount is working great too. Thanks again Best Buy !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the Goto to get things done I recommend them

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An A+ for this guy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient and worked quickly to get us set up. He was courteous and pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, extremely knowledgeable and more than willing to help out. Can't recommend this more!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Tv installed quick

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents had a lot of work to do and they got it done in a timely fashion on Christmas Eve!! Set up and clean up was quick as well!! Will recommend these guys to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD THE GREATEST (GOAT) FOR TV INSTALLATION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Riley was the perfect installer for my family needs. I would prefer to request him for my next job which will be forthcoming within the next weeks. Additionally, I will be purchasing a new tv from your company as well. Thank you Geek Squad and Riley Mccormick. Dr. Lender

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They remove my old tv from the wall . Install new tv mount and install tv.they set tv .went thru everything with me .I would recommend geek squad highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Made Sure I Will Enjoy My New TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Renen assembled my swivel TV stand, mounted the TV and installed it in my kitchen area. He connected to my Samsung account and put in all my streaming services. He also made sure that my blue tooth earphones were working properly. Next he enabled my Cox remote to perform basic functions and changed the home screen to be more useful. During the service he answered my questions and showed me how to make some changes. Renen made sure I was able to enjoy my new TV to the fullest. This was money well spent. I will certainly use the Geek Squad in the future.

    I would recommend this to a friend