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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 38,690 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounting my TV and hook up all of the devices to get my TV started. They were nice, knowledgeable and it did not take long for them to set it up. I am very happy with their services .

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    All confidence

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted 86" tv, connected all devices and explained all operations. Very helpful in recommending additional or alternate accessories. Professional, respectful and meticulous. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great job installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Frame TV above my fireplace. It was a tricky job because they were installing on a tile wall. Maleek made it look easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in, made suggestions, installed and made sure all set up and working b4 they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Service Was Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you so much for the installation of our 65" TV above our fireplace. The install was done quickly and efficiently along with showing me how to navigate through the new TV. Thank you!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great work bt the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman installed the new tv and cleaned up the box, packing materials etc. He was very nice, prompt and hooked everything up as requested.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have been happier with the customer service level Oscar abs Chris provided. Their professionalism and knowledge exceeded expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Two man installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dylan and Majestic arrived promptly at the appointed time. They were thorough and precise as well as concerned with our thoughts as to how it should be adapted to the space. Very happy with their performance.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was very professional. The device was mounted within 30 minutes could have been less.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Prompt and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very professional and quick polite, and knowledgeable....I loved 'em. I'll use them again.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Professional installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who put the tv up were very professional on time. Clean could not be happier

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installer was awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my mount, put up the TV, discussed placement options and operation of the remote controls. They were very attentive, efficient and polite. Great job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im so glad i had this mounted. Very convenient. The guys who installed were amazing and talented. And fast and ON TIME

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Get the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good about my Geek Squad service-Explaining everything and answering my many questions-Very thorough and knowledgeable and neat-Totally impressed

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As requested they did a great job. Took an older tv down moved the existing one to the room where the old one was and installed the new one in the family room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that came to my house were very friendly, quick, and respectful. They kept me informed through the process without telling me too much information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and did a great job. Explained what they were doing as they worked.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellent professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers came in and did an excellent installation job above and beyond what I expected. They went the extra mile to make me happy with the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    did really nice clean job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will recommend best buys geek squad service, they did great job and left no mess. Did everything as expected and even installed power kit which wasn't on the invoice until the day of the service call

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    We had problems setting up the appointment with ge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything that I asked. They were very courteous and friendly.

    I would recommend this to a friend