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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 496 Showing 9,901-9,920 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    though BOTH my big TVs required a special mount, the Geek Squad figured it all out! they perservered until they got it right, and spared no effort....BIG thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service! Very friendly, helpful and professional! Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely glad I bought this service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who installed my 75" TV did a great job. They were quick, careful and had no issue assembling the mount I'd bought elsewhere and made sure I was happy with where the TV was positioned. Not only that, they were very friendly and answered any questions I had. I'd definited recommend Best Buy's installation and mounting service when buying a TV. It wascwell worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guys were knowledgeable and good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV that provided free installation and delivery. Geek Squad guys were professional and represented Best Buy very well. Provided some very useful shortcuts for maneuvering around the menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Geeks do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with the Geek Squad service. These guys have install down to a science. They called ahead several times to make sure I knew their eta. They delivered then wall mounted my 75" Toshiba Fire TV then the sound bar and if that wasn't enough help me setup all the apps, etc, They explained everything. This service is outstanding and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Top Notch Television Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional. They did an excellent job mounting two wall mount televisions. I was very pleased with the quality of the service.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Installed & Wal Mounted my Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service from the Geek Squad. TV/Display Setup & Mounting, up to 55” Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. They installed my 75’ tv the way I wanted it. Showed my wife and I all the quirks and features. Very friendly staff.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Techs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job on installing the tv mount an the tv to the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad Zack Sands, Thank uou.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad, Zack Sands and assistant, Excellent, installed our new TV perfectly over fireplace as requested and connected all.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Wvan with Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents we prompt and very knowledgeable. Mounted our TV and connected too all our devices!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sunny installed my new mount and tv quickly and efficiently and then cleaned it all up. It looked as if it had been there forever. I would hire them again in a minute!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup & Mounting, 56” to 90"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went smoothly. The techs kept me updated when they would arrive. They were very knowledgeable and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Terrific Installers!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were extremely personable and helpful!!! They did a terrific job!!! I would recommend them to anyone!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, You Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by Geek squad. Arrive on schedule and finish work quickly. A great job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eady install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great easy insrltall. Even removed boxes would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Professional, Fast & Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was in and out in 30 minutes. Had me sit on the couch before hanging to ensure the perfect height. Professional and polite.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Geek Squad did not install my tv properly 1st time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had already paid to have my tv mounted when I bought the item. It was done poorly and in such a way that it blocked access to the cable box and electrical outlet once the tv was installed. I had to have a new cable box installed and had to run the electrical wire to an outlet near the floor. I don't know why you billed me an additional amount when the job wasn't done properly to begin with. I am not happy.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Exactly what I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the installation. Brandon was extremely pleasant, professional and very experienced. I highly recommend this young man for his representation of Best But Geek Squad. Kudos!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    75 inch Samsung television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hooked up all of the apps.

    I would recommend this to a friend