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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 497 Showing 9,921-9,940 of 38,692 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys arrived on time... did what they came to do and explained how to operate with 4 remotes. Plus, I called them and they answered promptly and helped me with my questions. EXCELLENT

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad 98” TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys did a great job with the 98” TV installation/Mount

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job mounting the television. The work was done quickly and they were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being up in age without anyone to help mount my new TV, the service provided was a welcome relief. Also, the staff provide education on the use of the remote as it related to smart TV.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time and swiftly mounted my 50 inch tv to the wall. They took away my old tv to recycle along with all the packing material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv on Wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy my Electronics from Best Buy and the only ones I trust to put it up on my wall. Did a great job in less time than I thought it would take.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted our TV. Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who did our job were excellent. Both were very friendly, knowledgeable and professional. One of them was Patrick, and I wish I could remember the name of the other young man. Both were excellent and did a thorough job in mounting our TV. We’ve had the Geek Squad do a couple jobs and have always been pleased with their work

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very professional and great ettiquette. They were very knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks came over and did a fantastic job. Tv was placed how I liked it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad 75" TV mount over fireplace.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guys were great! Friendly, courteous, knowledgeable and we will definitely use them again for our Media Room! Thanks again Kevin for getting our Logitech remote running smoothly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed, my TV were very professional and very courteous. Yv is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Flawlless Install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the Best Buy team install 4 televisions ranging for 51 inches to 83 inches in the past 2 months. Every detail was taknt care of. The installers were profesional, friendy and helpful. We could not be happier with the results. I have also had a washer , dryer and pedestals installed with the same resuts…. Why would you go anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great job Geek guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad members were on time and finished mounting my new Samsung TV on the wall quickly and without any problems. Great service from them. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a busy person, it's completely worth it to have Best Buy come and install your wall mounted TV for you. The service was quick and our TV is beautiful perched on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were professional and courteous. It took them no time to have the 65” TV on the wall. Another great job by the Best Buy Geek Team!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Saver very professionable and knowledgeable and ex

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saver very professionable and knowledgeable and extremely helpful with everything highly recommend there helping anybody

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    good service but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad mounted my tv in my bedroom quick and easy price is too expensive though better to find a local contractor for lower rate

    No, I would not recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very professional job and came very quickly to set it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andrews customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew was great! He was very pleasant and helpful. He made sure all our questions were answered and we felt comfortable with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very pleasant and mounted our set on the wall quickly and professionally. Connections all went seamlessly.

    I would recommend this to a friend