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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 499 Showing 9,961-9,980 of 38,692 reviews
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV/Display Setup & Mounting, up to 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV/Display Setup & Mounting, up to 55” TV with Full Motion mounting arm. They did a great job mounting TV unit. I would recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team were super professional. 10/10 would hire them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member arrived on time and was careful in setting up the TV, including in installing a new wall mount. He explained all the settings and took care of the Roku set up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad were great and worked quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and did a great job making sure everything was working correctly and that I unstood how everything worked before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great experience with the Geek Squad. Agent Issom and his partner expertly hung my new tv and gave me a tutorial of how it works. A+++

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Fast & Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Techs mounted and installed tv on the wall in a timely manner. Both were professional & helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a great job, knew what they doing.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Thankful for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came in and mounted my tv and showed me how to operate the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communication!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truman and Jacob were absolutely top notch throughout the whole process. Friendly, great communication. PATIENT and informative. Geek Squad is awesome because of them. Give the a RAISE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad All Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech support and installation team is amazing! Quite possibly the best purchase I made aside from the OLED tv itself. The Geek Squad came to my residence to mount and set up my OLED for me so that it was ready to immediate watching, and if I ever move they will come remove my mounted tv, transport it, and remount/set up my OLED for free!! Amazing perks to this well worth it additional service.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad instslled my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick sevice and very professional. Came during the installation window promptly.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always been the type that we will do it ourselves. But this time I decided to have Best Buy come out and mount both TVs and hook everything up. So much easier and worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service after I had struggled with getting service. I thank Rob for making sure the job got done!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is excellent for the price worth the value view and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable very respectable and approachable. And he did a great job and we're happy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job installing my tv above my fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Installers!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really great!!! After they mounted the TV they got it set up so fast. It would have taken me all day to go through all the prompts. They were very polite and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek squad installed my T.V very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable! Has my TV mounted in under an hour.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Job done right and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They jumped right into the task of replacing the old TV and quickly had everything organized and proceeded to set up my sound bar and showed us "how" to find programs and aps.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attention to detail in the installation. They paid particular attention the make sure my television was level. Very fast service. I've even talked to them on the phone for follow up service.

    I would recommend this to a friend