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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 500 Showing 9,981-10,000 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Subs performed Good Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV exactly where I wanted it and performed the installation quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs did a great job of mounting my tv in my living room. They were very helpful In determining its proper placement for optimum viewing. They came on time, were very friendly and left their work area clean.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Fire TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the young man who installed the TV was wonderful. I've been very frustrated by Comcast who sent a new box and remote which I could not program, but finally got someone from Comcast to do it remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation clean work area. Great setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job hooking up my new TV and receiver , cleaned up after they were done.I would use them again

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys did a very good job on moving the wires behind the wall for me. They did a good job on cleaning up and the job was completed. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great! Friendly, helpful and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to explain things and even saved me some money by advising me of something I didnt need.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV Hanging Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. This team communicated well with us prior and during the installation. Everything works perfectly. We can highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    People were very helpful and respectful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs took the time to explain everything and help us better understand the featurs of new technology.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad Installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, the Geek squad did an amazing job of installing our TV. Very professional, arrived on time, left everything clean, and programed the channels.Geek

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick and friendly customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed my tv very quickly. I had an 86 inch tv installed and it was a surprisingly quick install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a mount. Not much else to say, but it was very easy to install and be able to hang the TV. Works great. Geek squad was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfying with both customer service and technicians. Very well informed on operating my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted, and connected tv to all devices, also showed how to use all programs.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an outstanding job hanging my TV. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys did a great job hanging my new 85 inch TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service well worth the extra money spent on both TVs that I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek squad TECH is the way to go hands down!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my 75" flat screen installed tested it and hid the wires and provided a demonstration. All in about 45 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and good service great install very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very lively and did an overwhelming great job. Placed the television set exactly in the middle of my strange wall. Went above and beyond their duty. Wires concealed behind wall and even helped me move my 9.4.4 surround system back in place.

    I would recommend this to a friend