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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 38,692 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Good fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was excellent and very knowledgeable and professional

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad got my remote to work with direct tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and adjusted the tv where I wanted it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Awesome service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad lead was super knowledgeable. All I did was stand back and watch. They made sure not to damage the tv as long as my home. They cleaned up whatever mess they made.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was friendly, and they set the Tv perfectly so it is easy to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary and Craig were right on time and had our TV mounted on the wall in no time. Went over directions and was very upbeat and friendly but did not waste time getting us all set.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installation crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two man team did an excellent job of a wall mount of our new tv and concealing the wires

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad made things easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and responsive. My TV was mounted perfectly, as requested.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    such great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two fellows came to mount my TV, they were quick, very efficeent, and very helpful. They even helped me to set up the controller and system, which was not required but very very kind.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be any happier with our purchase and installation of our wall tv mount!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad does add value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and mounted my TV and setup the tv - since it was a smart TV got it online with my network in minutes. Also went over the features.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis Sallee came by right on time and in an hour or so mounted the TV, upgrading the connection so that now I have an outlet to place lighted decorations up! So pleased with my tv...

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick delivery and seamlessly installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy guys where extremely professional. Quick delivery and seamlessly installation

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great work guys, you're the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad connected my TV to rhe mount so quickly and professionally in less than about 40 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Installed in 30 min

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the tv mount is is a nice addition to my room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, timely service. Professionally done! Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Not cheap but the best way to get the job done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not cheap but the best way to get the job done. The installers are polite and knowledgeable. They communicated beautifully prior to the appointment and were most easy to work with

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Quick install of our frame tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and Quick service for tv mount on wall. Even cleanup after they were done.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad mounted tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in mounting TV. Very professional and aligned correctly

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    My TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent. Efficient and took into account my thoughts and offered his own expertise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was on time, respectful, and efficient. They knew exactly what needed to be done and left me with some good advice on features and accessories.

    I would recommend this to a friend