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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38690 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 501 Showing 10,001-10,020 of 38,690 reviews
  • Rated 4 out of 5 stars

    Mixed Results with Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had three different Geek Squad Installers for the process of installing one TV that we returned, installing a Denon AVR receiver, and installing the replacement TV. Two of the installers were excellent, but one installer talked down to us, made some questionable recommendations, and walked out without satisfying our needs with respect to operating the system.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. Notified me when they were on the way. They were neat and groomed. Very friendly and help moved a couch that had nothing to do with this visit. Quick prompt and timely! 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    TV bigger than life - Up and Looking Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek Squad is the only way to go when hanging large TVs. They have all the needed tools and know-how ... not to mention they bring the needed man power. Much Appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Worth the small cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great service, especially for the cost and liability of hanging a large TV. They will even attach to cement or metal studs.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad A Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent out the A team because these guys were on point. They knew their job and very coordinated. They were able answer all questions I had. They respected the space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting large screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrive on time and mounted TV. Seemed to be in too much of a hurry and failed to see the release cord hanging too low.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad delivered as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent arrived on time. He set up my new TV exactly the way I wanted it and removed my old TV. He showed me all the features and helped me understand how everything worked. Great guy and great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Geek Squad mounted my TV efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jay was friendly, professional, and efficient. He accomplished the task I was concerned with and helped me better understand the product, process, and care.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    LG TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer were very professional and explained additional charges. They cleaned up after the installation and hauled away the old tv and packing material. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mollie4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup team and delivery squad were friendly and fast. They made clear what to expect and left my home tidy. They arrived on schedule and communicated to let me know when to expect them. I would have liked for the soundbar to be included in the setup along with the TV, but hopefully, it will be simple enough that I will be glad I saved myself the fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So easy, you could do it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought we would have needed Geek Squad to come over and mount the television. The set up is really easy and it will take you at most 10 minutes to screw on be backs to the television and mount the TV to the wall. I recommend anyone going to Best Buy definitely pick one up.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installation personnel did a great job of mounting the television and took time to show us how to use everything

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be any happier with our purchase and installation of our wall tv mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service well worth the extra money spent on both TVs that I purchased

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Go Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient & knowledgeable. Nice job overall. Will definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John is the best member of Geek Squad. We specifically asked for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad an installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very print and efficient. Knew what They were doing g and performed with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to install my TV were very professional. They answered some questions I had concerning how they were going to mount the TV on the wall. My husband and I are happy with the outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek squad helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv great service! Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing team! Quick delivery and installation - super fast, no issues

    I would recommend this to a friend